The interesting thing about this error is that it usually occurs when a gamer has been playing, logs off, and then, when the time comes to reconnect, the error code just appears. According to most users who receive this error message, they have done nothing different that would prevent reconnection to the server. Trying frantically to fix this annoying little error will serve no useful purpose. In most cases, the technical problems are more often that not a result of a problem on the server end of things.
Knowing what you are trying to fix is far better than trying to fix something blindly. Unfortunately, error code 80028EA5 stands for unknown error. This is a catch all error that is applied when something goes wrong, but it cannot be specifically identified. It is just a way of letting the user know that something has gone wrong.
When you encounter an unknown error, the fix can be anyone’s best guess. Most likely, it is the result of something unrelated to the user or the system, but rather a bigger issue that involves the entire network. For those that are unlucky enough to get the unknown error, there can be an array of very general reasons why this may occur. Based on the history of this type of error, one of the following may be a cause for the 80028EA5 error:
- Technical problems with the actual server that causes connection issues.
- A heavy usage time causing an overload to the network.
- Upgrades to the system as a whole, unrelated to individual connections or systems.
If the problem persists for more than a day, contact SONY support to get a better idea of the cause of the error and how long you will be expected to be inconvenienced by it. The good thing about this error is that it is not your fault and it is not a serious issue that will affect your system. The bad thing is that you do not have the power to fix it and you will be out of commission until the powers that be resolve this unknown error.
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