We know by now that using a computer means dealing with error codes regardless of whether your use is to surf the internet or download music. The iPod uses a popular software package called iTunes to transfer music from the computer to the device. Electronic devices have their fair share of error codes; a slightly different set of numbers and letters that let you know when your device just isn’t functioning properly.
The reality is that although the error codes read differently, they are basically communicating a malfunction in the system to the user and looking to the user to fix this to allow the program to continue running properly. The following are a two of the most common errors that will be displayed on the LCD screen if an iPod is malfunctioning:
- The sad faced icon. This usually means that there is an issue or a symptom that is causing the iPod to not be recognized in either iTunes or Windows. Solution: Ensure that you have the most up-to-date software installed on both your iPod and your computer. Reinstalling or updating the software should remedy the issue.
- The iPod displays an exclamation point, which usually indicates a connection problem. Solution: Charge your battery by connecting your iPod to your computer. Look to see if the exclamation point changes to a lightning bolt icon. This icon indicates that the battery is charging. If the exclamation point still remains after the battery charge, the iPod may be locked up. Try resetting it. If charging or resetting does not correct the issue, you may have to obtain service from a technician.
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