Error 1714 is often displayed when a user is trying to install a later version or upgrade of a program that is already found on the computer. When installing a new version or upgrade, it isn’t necessary to remove the previous versions. During an upgrade, the Windows Installer usually removes any previous versions that are no longer necessary and then installs only those parts of the later version required to run the program. If there is a problem during the removal process, this is when the error 1714 message will be displayed.
There are several reasons why an error 1714 message may be displayed, including:
- Corrupt of missing files that are required to uninstall the program.
- Windows files that are outdated.
- Malware and viruses.
- Corrupt registry files.
To resolve the 1714 error, there are a number of different solutions available. First, you should try and remove the older version of the program using the Add/Remove Program tool from within Control Panel (Programs and Features in Windows 7). Choose the program you are trying to update from the list and then follow the steps to uninstall it manually. You can also try to repair the previous version by re-installing it using the original installation CD or a download from the Internet.
If either of the above fails and you are given information on what files are causing the problems, you can try to delete them manually. This should be done with extreme caution as you don’t want to cause problems with other programs running on your computer.
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