A code 28 error message is displayed by Windows when there is a problem with a piece of hardware that is connected to the computer. This type of error message is one of the Device Manager error codes, which are specific codes that are used to indicate that there is a problem with a device, from issues with drivers to conflicts within the system to other hardware problems like faulty installations. In the case of a code 28 error message, this code is used to indicate the driver(s) for the particular piece of hardware have not been installed.
Because this code is so specific, it makes it easier to troubleshoot and resolve the issue. While there are numerous reasons for faulty or missing drivers, the good news is that the same steps are followed to correct the problem, so you don’t actually have to determine why the driver(s) are missing.
The first thing that should be done is to restart the computer. In some cases, there may just be a glitch or bug that will disappear by rebooting the system. If you restart your computer and you still get the same error message, then you need to move on to the following.
If you had updated or installed a new piece of hardware directly before the code appeared, then it is likely that this is what is causing the problem. Uninstall and re-install the hardware to see if that corrects the issue. Also, if you had upgraded a driver, you can roll it back to the previous version. If the code 28 error message appears and you haven’t changed or added anything to your computer lately, it could be that a driver is out of date. In this case, you need to update the driver for the hardware to the latest version. In some cases, the error may be due to Windows, so installing the latest Service Pack could rectify the issue.
Finally, if you have tried all the above, the problem may actually be with the hardware itself. If this is the case, then you will have to replace the hardware with a new piece.
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