Internet Explorer 9 Stopped Working Error

After installing the latest version of Internet Explorer, many people have had problems while trying to browse. Two of the most common complaints is that Internet Explorer 9 stops responding while moving from site to site or an error occurs when trying to launch IE9. In both of these cases, a pop-up window appears with the following message: “Internet Explorer has stopped working.”

When this pop-up window appears, Windows shuts down IE9 and attempts to find a solution to why the browser stopped responding. After searching for a solution, Windows notifies the user on whether the problem has been solved or not. The reason that this error occurs in the first place is due to IE9 entering into a loop that basically has no end. As a result, IE9 shuts itself down.

For obvious reasons, it can be very annoying to have your Internet browser constantly hanging or shutting itself down. The following steps should stop this from happening:

• After the error has been encountered, restart your computer
• Launch Internet Explorer 9 in No add-ons mode by completing the following:
• Click Start – All Programs – Accessories – Systems Tools
• Click Internet Explorer (No Add-ons)

If IE9 opens correctly and no error message is encountered, then it is likely that the error is being caused by an add-on. To determine which add-on is causing IE9 to crash:

• Close IE9 (No Add-ons) and launch IE9 as usual
• Click on Tools – Manage Add-ons to open the pop-up window
• Make sure that Tools and Extensions is highlighted and then change the drop down under Show to All add-ons
• Select all the add-ons by clicking holding down CTRL-A and clicking on an add-on in the list
• Click Disable all in the lower right corner and then close the pop up window
• Browse as usual and see if an error occurs

If you browse and have no problems, then at least one of the add ons is causing the error message. To determine which one, open the Manage Add-ons window and enable one add-on at a time. Once you have found the add-on causing the problem, you can delete it (and re-install if necessary).

Internet Explorer 9 Crashes on Startup

Microsoft’s latest release of Internet Explorer is version 9. It is available for use with Windows Vista or Windows 7. This version is said to be the best browser for Windows to date. Some of the benefits that Internet Explorer 9 has to offer include:

• Increased speed and optimal search performance.
• Simplified designs that include one click access to favorites and a combined search and address bar.
• Privacy controls that offer increased privacy for confidential information.
• Improved add on management that can tell you which add on is slowing down your browser performance.

While Internet Explorer offers an excellent browsing experience it does not come with out its share of problems. These problems are generally the result of incompatible add-ons, toolbars or display adapter which sometimes happens because of an incompatible or a dated driver.

Internet Explorer 9 has been known to freeze on startup or simply restart without an error message. This is a sure sign of a problem. Some users may receive one of the following error messages before the big freeze. “Internet Explore has encountered a problem and needs to close” or “Internet Explorer has stopped responding” are the two most common error messages.
Resolving the issues with Internet Explorer can be done by using one of both of the methods listed below. If the first does not work proceed to the second method.

Changing the Add-ons Mode

• Click Start
• Type in “iexplorer.exe-extoff”
• Press Enter

This opens Internet Explorer in Add-ons mode. If you do not receive any error messages during this step you can go ahead and disable the add-ons by taking the next steps.

• Open Internet Explorer.
• Click Tools on the right hand corner.
• Click Manage add-ons.
• Click on the Show drop down menu and select all add ons.
• Select the add–ons by using the check marks
• Click Disable in the information window.
• Exit the program.
• Restart Internet Explorer.

If changing the add on mode does not resolve the issue proceed with resetting the Internet Explorer Settings.

It is important to know that doing this will reset all of the settings you as a user have created and saved. This will include security, privacy browsing history and temporary internet files and cookies. It will keep the favorites and subscribed feed settings in tact.

Reset Internet Explorer Settings

• Click Start.
• In the Start Search Box type in “inetcpl.cpl”.
• Press Enter.
• When the Internet Options dialog box appears click on the Advanced tab.
• Click Reset under the Resent Internet Explorer settings.
• Click Reset again.
• Close the program when the settings have been reset.
• Restart your computer.

One of these two methods should prevent Internet Explorer 9 from crashing on startup allowing you to get the most from the new and improved browsing options.