Limited or No Connectivity Message

The limited or no connectivity message is usually displayed when you are trying to connect to either a computer network or the Internet. When this happens, you will either be faced with an error message that reads similar to “Limited or no connectivity: The connection has limited or no connectivity. You might be unable to access the Internet or some network resources.” Or there may be a yellow exclamation point over connectivity icon in the task bar.

There are a number of different reasons why this type of message may appear, and based on your situation, one of the following should correct it:

• If you connect to the Internet using a broadband router, resetting your router often clears the glitch that is causing the connectivity problems. To reset your router, unplug it for 15 to 30 seconds and then plug it back in. If this only temporarily corrects the issue, try the next step.
• Check the IP address for your computer (see the IP address error post). Powering off your modem and your router can clear this issue. You may also need to restart your computer.
• If you are connecting using an Ethernet cable, the problem could be with the cable. Replacing the cable with one that you know works will clarify if this is the issue.
• For users who connect using WiFi, your security key may be incorrect. Check and update the security configuration to re-establish connectivity.