Wednesday, March 9, 2011

My iPhone won’t Sync in Windows 7

It is not uncommon for Windows 7 users to be faced with the issue of being unable to sync their iPhones with the Windows 7 operating system. The issue seems to be isolated to Windows 7 users who use 64 bit Intel chipsets. Something with this combination prevents easily synching the iPhone with the computer.

After investigation from Intel, Apple and Microsoft, it seemed that there was an easy fix to this disruptive issue. It seems that while Windows 7 is a new and popular operating system that ensures that your computer runs quickly and efficiently, it sometimes tries to fight off other hardware that may pose a potential threat. In most cases, when users attempt to sync the iPhone to Windows 7, they are met with an error message or it simply won’t work. It is likely due to Windows 7 trying to conserve power to ensure that the system runs quickly.

There is a quick fix for this issue by taking the following steps:
  • Go to Start
  • Right click Computer
  • Choose Properties
  • Chose Device Manager
  • Choose Universal Serial Bus Controllers
  • Right click on USB Root Hub
  • Choose Properties
  • Choose Power Management
  • Uncheck the box that says “Allow the computer to turn this device off to save power”.
  • If you want to be proactive you can uncheck every entry that is checked in USB root hub to prevent this issue from occurring with other hardware.
  • Reboot your computer and attempt to sync your phone.
Gigabyte Technology is a manufacturer of many computer products including processors, motherboards and graphic cards. This company is well known to not only provide products but to investigate issues that come up with technology and provide solutions to some common problems.

Gigabyte came up with a quick BIOS update that was said to not only fix the iPhone sync issue, but provide other enhancements to Windows 7 users. For those that have a Gigabyte motherboard in their computer system, simply download the Gigabyte BIOS update from their site and it will automatically fix the sync problem. This will not work for everyone, only users who have Gigabyte mother boards. If you are unsure of the make and model of your motherboard the first solution offered above is your best and safest option.

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