Wednesday, February 23, 2011

My Router Connection Keeps Dropping

There are many reasons why your router connection may drop. Some of the reasons are controllable by the user; others have to do with the network performance or the auto-speed detection of the router itself. The router has the capability to detect what the difference in speed from one network to the next and sometimes the device gets it wrong.

Sometimes a connection is dropped when the router becomes confused. When the devices at your computer and at the other end of the network are trying to auto-detect at the same time, it can cause conflict resulting in a dropped connection.

Typically home and office networks run anywhere from 10 to 100 megabits per second. 10 is the most common for most home computer systems. The router will monitor the speed and automatically change it if and when necessary. Ensure when purchasing a router that you have one that is adequate to meet your needs.

It is possible to turn off the network speed auto detection if you are consistently having problems with dropped connections, however in most cases this will not be necessary, unless you have exhausted all other options.

You should take the following steps first to attempt to remedy a dropped router connection:
  • Disconnect the power cord, cable and/or phone line to the modem.
  • Wait about 5 minutes and plug all of the cables back in to the modem.
  • IF you have more than two computers on the modem you can disconnect one computer at a time and attempt to connect using the computer that is still connected.
  • Do this one by one and see if you can determine the source of the issue. If your connection works with all but one of the computers it may mean that either the computer that is disconnected may be the source of the issue, or the router can’t handle all of the connections for your computer systems.
  • You can try the following: First, contact your internet service provider to see if there are settings that can be adjusted on their end to correct the issue. If this does not work contact your router support line and ask them for assistance with the router connections or suggestions for other capabilities.
  • A last resort may be that you may have to purchase a router that can better support your network.

3 comments:

  1. Random connection problems can sometimes be remedied by auto-detection. The router has the capability to detect the causes of connection flaws. One can really benefit from the steps you have shared. However, if those don't work consistently, the best solution is to replace the router with a new one. Connection dropping problems can be avoided by selecting a router that has the most advanced features.

    --Vincent Mesecher

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