Five Tips for Resolving ntdll.dll Errors

As stated previously, there are a number of different ntdll.dll error messages that can be caused by a variety of reasons. Here are five ways to try to resolve ntdll.dll errors when they appear:

1. If this is the first time you have received an ntdll.dll error, the first thing you should do is shut down and restart your computer. The error message could be a one-time glitch and restarting your computer may correct the problem.
2. Should you get the error message during or just after installing a new version of Windows, the first thing to do is check the actual disk you used to make the install. If the disk is damaged in some way, scratches for example, the install may have completed successfully, but errors may have been caused during the process. If the disk is fine, try installing again. If you are still having problems, you may have a faulty version of Windows itself, so you should try installing from a different disk.
3. An ntdll.dll error that appears when you launch or run a particular program is a pretty good indication that there is something wrong with that program. Uninstall and re-install the program. Also, make sure you have the latest version and have installed any updates, etc.
4. If you get the error on running Internet Explorer, it may be caused by an add-on. To test this theory, try using a competing browser like Firefox to determine if you get the same message. If you don’t, then the problem is specifically with Internet Explorer. You can either disable each add-on and test to see if you get the message or uninstall and re-install a clean version.
5. Make sure you have installed all the latest versions of Windows service packs. Outdated service packs can conflict with programs and cause ntdll.dll errors. Microsoft has addressed issues that caused ntdll.dll errors previously, and by keeping your Windows updates up-to-date, you can benefit from these fixes.