Wednesday, July 7, 2010

iPhone Error 0xE8000025

Most users probably have a lot of their personal and important information stored on their computer, but the iPhone promised to transfer much of this information to a user’s pockets with its impenetrable exterior and constantly evolving interface. Unfortunately, for many users though, the first time trying to transmit this information can cause the iPhone “0xE8000025” error.

When a user attaches the iPhone to their computer through a USB cable, iTunes, if not already opened should start up. Other programs will start up as well depending on the apps (applications) the user has downloaded onto his or her iPhone. These can include calendar programs and camera software. iTunes, however, is the main program responsible for transmitting music and apps updates. The user should be able to see his or her iPhone in the sidebar of iTunes and its progress when it is sync-ing with the program. This is when the error most often occurs.

The sync-ing software is complex and must ensure that all programs on the iPhone are compatible with all information on your computer. An outdated version of iTunes will not be compatible with the iPhone so a user will have to download a version of iTunes equal to or higher than 7.5. This is because iOS 3, and soon iOS 4 on the iPhone 4, are only compatible with later versions of iTunes. This causes the “0xE8000025” error.

The software can usually be downloaded directly from Apple for free. You may be notified of this the first time you connect the iPhone to the computer, as the iPhone will search for the correct version of iTunes. However, if you are using your iPhone on a different computer than you usually do, you will get the “0xE8000025” error, meaning that it cannot find the correct version and update your iPhone.

Also, to download apps, you must start an iTunes store account. If your account name has a character outside of letters, numbers and basic punctuation, iTunes will not be able to negotiate the updates for your iPhone as the sync-ing software does not know how to read this punctuation.

This error can be common for iPhone users, but is easily fixed by either updating your version of iTunes for free or changing your iTunes user account name to simple letters, numbers and nothing beyond basic punctuation.

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