VPN Error 619

A connection to the remote computer could not be established or the port was disconnected is the message you will receive when you have been a victim of VPN error 619. VPN (virtual private network) is a Windows based network that uses public telecommunications to conduct private communications. Knowing what a VPN is and how it works may help you to understand and troubleshoot through the common error 619.

Over the Internet, a VPN is able to support private communications with a server. It is a low cost alternative to connect people to other servers to create multiple networks or to increase security on personal computers. A VPN is used for a number of different reasons. It creates an extranet or a link between two external and separate organizations. It can support remote access to a collection of private computers networked together within an organization that cannot be accessed from the outside, known as an intranet. As well, a VPN supports the connection between two or more intranets within the same organization. Finally, it allows users to access various resources from a home network securely and easily.

Because of the various uses of a VPN, there are many benefits to using one:

• Businesses and people who want to work remotely benefit from a VPN as it provides the ability to connect to work or other resources from multiple different locations because it offers connectivity and extra security.
• For the average user who commonly uses wireless Internet hotspots, a VPN offers added security to protect confidential data. Hotspots at coffee shops or restaurants provide unsecured Internet service that is available to the general public. It can be a hotspot for not only the Internet, but for hackers looking to retrieve sensitive data such as credit card or password information. The security provided by a VPN helps to protect users from hackers.
• DSL and cable that allows an Internet connection may not be a secured or protected service. A virus or hacker can infect the system and identify the exact IP address. This leaves the computer vulnerable for attacks. With a VPN connection, there is added protection for IP addresses making it difficult to hack into personal information.
• Websites use cookies on the Internet to track surfing activities, which can lead to a violation of user privacy. A VPN hides the IP address making it difficult for websites to place cookies that identify Internet use.

So, what to do about the 619 error? The VPN error may occur when a user is trying to establish a new connection or when the server becomes disconnected in some way. Usually, this error can be fixed in a few easy steps:

• First, check to see if the VPN applications and Windows services are available when trying to connect. If not, this may be the reason for the error.
• Firewalls and anti-virus programs do protect computers, but they can also cause connection issues. Temporarily disabling these programs and trying to connect again is one way to determine if they are causing the issue. If so, change the settings in the firewall or anti-virus program to allow the VPN to connect. Always remember to enable these services after successfully connecting.
• Reboot the computer and try again to connect.
• Delete and reinstall the VPN configuration settings using the instructions.

If none of these options work, the VPN support line will need to be contacted to provide assistance in re-establishing the connection.