Thursday, February 10, 2011

How to Get Rid of Messenger Pop-up Windows

Messenger pop-ups are little windows created by computer users or companies that use that use the Windows net send command to create the uncontrollable pop-up messages you see on your screen when you least expect it. There are a few different types of pop-ups that may surface; these may be general browser pop-ups, advertisements or pop-ups generated from adware or spyware. Regardless of what they are, most users find them annoying and distracting.

All pop-ups can be prevented by installing or using an existing pop-up blocker. While most operating systems now do include a built in pop-up blocker some users that still work from an older operating system may need to manually stop pop-ups by disabling them or installing a special program. Many browsers such as Google have pop-up blockers that can be turned on to prevent pop-ups from occurring.

There are several programs that prevent these ads from popping up without your consent and interrupting your computer work. If you are working with Microsoft Windows it is advisable that you stick with a Microsoft sponsored option for pop-up blocking, some non-Windows programs specifically designed to stop pop ups may interfere with other components of the operating system and while the pop-ups may be blocked other issues may surface.

Here are some universal instructions for Windows users to stop the messenger pop-ups from intruding on your computer screen.
  • Write down the pop-up messenger string information
  • Click on the Start menu
  • Go to the Run command
  • Type Services.msc /s
  • Click on OK
  • Locate the messenger string and select this from the box
  • On the Services toolbar select Properties
  • On the Startup type set this to Disabled
  • Click on the Stop command
  • Click Apply
  • Restart your computer for your setting to take effect

Monday, February 7, 2011

How to Correct a Blurry Screen

There is nothing worse than a blurry screen when you are trying to work or play on your computer. There are a few common causes for a blurry screen, and most causes have fairly simple fixes that can be done without the expensive help of a trained technician.

Here are a few of the common reasons for a blurry screen and some ways to troubleshoot through each of them.
  • Extreme hot and cold temperatures and changes between the two can cause the computer screen to become blurry. Ensure that the location of your computer has a fairly regulated temperature. If your screen is only occasionally blurry, take note of the temperature at the time when you notice the blurry screen. Even fans and overhead lights can contribute to a blurry screen. Experiment by removing fans and turning off lights to see if it eliminates the problem with your blurry screen.
  • Magnetic devices around your computer system may cause issues with your monitor. Remove magnets or toys away from the screen to see if this helps the resolution.
  • Loose monitor connections are a common cause for monitor blurriness. Believe it or not some people forget about the most obvious culprit. Check your connections; ensure that both ends are secured tightly.
  • The picture may be out of alignment. It is easy for resolution settings to get adjusted by mistake. Play around with the controls on the monitor to see if this brings the picture back into focus.
If none of these tips help to resolve the issue of your blurry screen it may simply mean that your monitor needs to be replaced. If possible, try hooking up another monitor to the same system to see if the problem persists before purchasing a new monitor.

Wednesday, February 2, 2011

Access to Adobe Reader is Denied

Trying to open, copy or move a file or folder in Adobe can result in the ACCESS DENIED prompt. The reason that access is denied may be that the user does not have permission to view the folder or the folder is not shared properly. It may also happen when trying to open up a PDF file within certain external e-mail programs, such as Microsoft Outlook Express, Mozilla or Eudora. Typically the access issue is an easy fix.

The best place to start if you have Adobe access issues is to restart your computer and try again to access the file. If this does not solve the problem, you can take the following steps to correct the access denied issue:

For Windows XP and Windows Vista Users:
  • Right click on My Computer
  • Click on Manage
  • Double click on the Services and Application Tab
  • Next click on Services
  • Double click on Server
  • Under the General Tab of the Server Properties menu go to the Startup Type prompt and select Automatic
  • Click on the Start button under Service Status
  • Click Apply
  • Click OK
  • Restart your computer for the new settings to take effect
If you are not a Windows XP or Vista user or the first fix does not solve the problem, try the following:
  • Open up Adobe Reader
  • At the Toolbar go to Edit
  • Click on Preferences
  • Go to the General tab under Categories and unclick the “Enable Protected Mode at Startup”
  • Click Yes and then OK
  • Close Adobe Reader and try again to reopen the PDF file
Hopefully one of these options will allow you access to Adobe. If all else fails, contact the support line provided through your operating system.

Monday, January 31, 2011

Prompt Message to Reactivate Windows

Sometimes you will encounter a program will make Windows want or need to reactivate itself. This is one way that you know there is an internal issue that needs to be resolved. This problem of installing a new program is a common issue that often occurs with computer that has the initial version of Windows Vista.

You may also receive an Activation Error 0xC004F02A that usually occurs when you attempt to restore a Vista image that was created during a certain volume licensing installation. These issues have since been resolved since Vista came out however they still do pop up on some PC’s.

It is important to note that Microsoft stopped offering support on April 13th of 2010 for Vista operating systems without any service packs installed. In order to receive support for your Windows Vista make sure that you have Service Pack 2 installed on your PC.

Certain changes, additions or deletions of hardware are allowed to take place by Windows without requiring you to restart your computer, but other more complex changes or multiple changes can cause something in Windows to trigger the need to reactivate itself. If you are being prompted to reactivate Windows, the best solution is to take advantage of the Microsoft Patch.

The Microsoft patch offers an easy solution to a frustrating problem of being prompted to reactivate Windows. The patch can be found on the Windows Support website. Follow the directions offered to apply the patch which in turn should provide a long-term solution to issues that have popped up on your PC with Vista installed.

Monday, January 24, 2011

Live Gaming Failure

Gaming has become a social phenomenon, but it is hard to be use games for socialization purposes when your live gaming fails to initialize. Windows offers several error messages that communicate that there is a problem with the game load. You may encounter the problem if you are running the Games for Windows Live program as a dedicated server on a Windows Vista, XP or a 2003 computer.

The following errors commonly indicate that there is a problem:
  • System cannot find the path specified.
  • Live gaming on Windows failed to initialize.
Solution One

Uninstall and then reinstall the game, this may solve the problem immediately.

Solution Two

If the first option is unsuccessful, try uninstalling and reinstalling the Games for Windows Live software. To do this, go to add/remove programs in Windows XP or Programs and Features in Windows Vista and Windows 7. When the list of programs is populated select Microsoft Games for Windows Live and uninstall or remove this. Follow the instruction prompts on your screen which will walk you through the entire process.

Once you uninstall the program you will have to reinstall the Games for Windows Live Software. Next go to the Microsoft website and download the latest update. When the update is complete follow the instructions on your screen and close all other programs. Restart your computer and attempt to start the game again.

Solution Three

The problem may occur because another gaming application is running on the same machine which may cause a repeated conflict. Ensure that you have downloaded the latest Windows updates to allow you to run your gaming programs properly.

Updates can be installed by going to the Windows website. Always allow updates to be installed when you are prompted to do when they are available, this will prevent having to troubleshoot through error messages. Do not ignore the message prompts for updates in the future, this will ensure that you are up to date with the latest software for your computer.

Hopefully one of these three solutions will remedy the issue. If not you may need to adjust your settings or contact Microsoft Support for further assistance.

Monday, January 17, 2011

What Does the Red X Mean?

We have all seen that little red X at some point or another in our computer journey. The X shows up when you open a web page or an e-mail and there should be a picture or a graphic of some sort. Interestingly enough, that little red X can be caused by any one of about 15 different reasons.

Below you will find the most common reasons for the infamous red X. Sometimes you can make a few changes on your end to eliminate the red X, while other times this is completely out of your control as a user. Here are a few simple steps that in many cases will eliminate the red X and allow you to view pictures.

Reasons You Can’t Control and Possible Solutions
  1. The image on the web page you are viewing has changed or the picture has been removed.
  2. The website you are trying to view is either offline, busy or has a technical issue.
The best thing you can do in these situations is try a few times to open the link or contact the website and inform them of the issue if possible.

Reasons You Can Control and Possible Solutions
  1. Your e-mail browser is unable to display the type of image being displayed. To attempt to open the image hold your mouse over the X and right click. Select show picture if this option is available.
  2. The “show picture” setting has been turned off or your Internet security settings are set too high. Open Internet Explorer and click tools, internet options and advanced tab. Check “show pictures” under the multimedia tab and click ok. To change your settings, open internet explorer and click tools, internet options. Click security, click default level and then ok.
  3. Your hard drive may be getting full. You will need to delete your temporary Internet files to prevent seeing the red x in the future. To do this with Internet Explorer 6 and older versions open Internet Explorer, click tools, internet options and select the general tab. Click delete files under the files listed in temporary Internet files. Select the delete all offline content and then ok. Internet Explorer 7 users will open internet explorer and click on tools, delete browsing history, delete files and click ok.
If none of these solutions work the cause may be something a bit more complex. You can do an Internet search for more troubleshooting options, contact the website or your operating system support for further assistance.

Thursday, January 13, 2011

Anti-virus Conflicts

An effective anti-virus program is essential to the health and overall functioning of any computer. Not only does it prevent you from being the victim of a malicious virus that could ruin your system and corrupt your documents but it will proactively scan your system and alert you to potential risks ahead of time.

Many people think that two is better than one but not in the case of your anti-virus programs. Having two anti-virus programs will not protect your system better but it may actually make it run worse. When you have two different anti-virus programs running on your system one program acts as if the other program is an intruder and attempts to fight it off as it would a virus. This can cause an array of problems with your computer system.

Running two different anti-virus programs can cause any of the following common problems:

  • Computer errors.
  • System slow downs.
  • Program or computer freeze up.

The good thing is that if this problem does occur it is an easy fix. Simply uninstall the programs and reinstall one program.

Renewing your Anti-virus Program

You will have nothing to worry about if you are simply installing an update to your current anti-virus software that comes from the same manufacturer. Simply follow the manufacturers instructions for download and the current version will override the existing version and your system should run smooth and be protected.

Changing Anti-virus Programs

When you update or change your anti-virus software and are changing from one manufacturer to another, such as from Norton to Viper you first have to uninstall the existing anti-virus program from your system before installing or downloading the new software.

To do this you would go to Add/Remove programs on your system and uninstall your current anti-virus program. Once the program has been removed follow the instructions to install your new anti-virus software.

Take care if you are downloading software from the internet without an existing anti-virus program on your computer, this leaves you vulnerable to a virus. In the event that you have to do this you may want to consider purchasing a CD to eliminate having to download from the Internet.