What's My Error Message

Internet Explorer 9 Stopped Working Error

2011-07-08T09:50:00.000-04:00

After installing the latest version of Internet Explorer, many people have had problems while trying to browse. Two of the most common complaints is that Internet Explorer 9 stops responding while moving from site to site or an error occurs when trying to launch IE9. In both of these cases, a pop-up window appears with the following message: “Internet Explorer has stopped working.”

When this pop-up window appears, Windows shuts down IE9 and attempts to find a solution to why the browser stopped responding. After searching for a solution, Windows notifies the user on whether the problem has been solved or not. The reason that this error occurs in the first place is due to IE9 entering into a loop that basically has no end. As a result, IE9 shuts itself down.

For obvious reasons, it can be very annoying to have your Internet browser constantly hanging or shutting itself down. The following steps should stop this from happening:

After the error has been encountered, restart your computer
Launch Internet Explorer 9 in No add-ons mode by completing the following:
Click Start – All Programs – Accessories – Systems Tools
Click Internet Explorer (No Add-ons)

If IE9 opens correctly and no error message is encountered, then it is likely that the error is being caused by an add-on. To determine which add-on is causing IE9 to crash:

Close IE9 (No Add-ons) and launch IE9 as usual
Click on Tools – Manage Add-ons to open the pop-up window
Make sure that Tools and Extensions is highlighted and then change the drop down under Show to All add-ons
Select all the add-ons by clicking holding down CTRL-A and clicking on an add-on in the list
Click Disable all in the lower right corner and then close the pop up window
Browse as usual and see if an error occurs

If you browse and have no problems, then at least one of the add ons is causing the error message. To determine which one, open the Manage Add-ons window and enable one add-on at a time. Once you have found the add-on causing the problem, you can delete it (and re-install if necessary).

iTunes Unknown Error 3194

2011-07-01T08:58:00.000-04:00

The iTunes unknown error 3194 can appear for those who have an iPhone, iTouch or iPad. The downside of this error code is that there are a variety of reasons why it may appear, but the upside is that it is relatively easy to fix. In most cases, unknown error 3194 appears when firmware is being restored on an Apple device.

Anytime you try to restore a stock or custom firmware on an Apple device, iTunes sends a request to the Apple servers to verify the IPSW files associated with the Apple device and to sign the files with the Exclusive Chip ID (ECID) of the device being worked on. This is called the SHSH Blob. When new firmware is released by Apple, it can cause the Apple servers to stop signing the older versions, which results in the unknown error 3194 message.

As a workaround for this error, Cydia has created an SHSH blob caching server. If you run into the unknown error, you can correct it by pointing your iTunes towards Cydia’s servers instead of to Apple servers and save your SHSH blobs for your firmware there. To add Cydia’s SHSH caching servers, do the following:

Download TinyUmbrella
Install and launch TinyUmbrella
Click on the Advanced tab
Check the box beside “Set Hosts to Cydia on Exit”
Click on Apply
Reboot your device or computer

Once you have followed these steps, try to restoring your firmware. The unknown error code 3194 should no longer appear.

Blame it on the Storm

2011-06-30T13:57:00.000-04:00

Has your computer stopped working properly? Often times a severe thunder and lightning storm can wreak havoc on your computer. Following a storm if you find that your computer is not working the way it was a few days prior, the damage from the storm could be the culprit. There are a few common issues that indicate that your computer may have suffered from lightning damage following a storm. Depending on the issue and the damage some of these errors are easily fixable while others may be a sign of more serious internal damage to your system. There are ways to prevent lightening damage to your system.

Here are a few common issues that result from storm damage:

No power to your computer is indicative of power supply cord damage. Your computer fails to turn on when you boot up, or will turn on and shut off immediately.
Motherboard damage. Your system is not displaying information correctly, is slow or
Modem damage. You are unable to connect to the internet or your system is displaying error codes or freezing up during connection. .
Processor damage. Your system may run much slower, you may find that you are missing files, receiving error messages when attempting to open certain programs.

The best thing you can hope for is that your power supply cord was fried. This is very common after a lightning storm and is something that you can repair yourself for a small price. If you have access to another power supply cord that you know is working properly, attempt to reboot your computer with the working cord and see if makes a difference. If the computer is still not working with the good cord the damage probably extended beyond the power supply.

You can pick up a new power supply cord for about $100.00 with universal tips that can be adapted to all of your computers. Replace your cord and hopefully this will work. If you do not have access to another cord and don’t want to purchase a universal before knowing if this is the issue you can take your entire hard drive and the cord to your local computer repair shop.

Most computer repair shops will allow you to take your hard drive into the shop and test it with a different cord for free, that way you will know right there if you have an internal issue that need repair by a technician. Issues with your motherboard, modem and processor may be mild and will probably require the assistance of a trained technician who can check the part for damage. It is possible that lightning did mild damage to a part and it can be repaired for a low cost. The probability is that if your system was fried by lightning the part that received the damage will have to be replaced completely which unfortunately can be costly and may run you the cost of a whole other computer. The best advice is to prevent this from happening by protecting your system from storm damage ahead of time.

Prevention:

Ensure that you have a surge protector for your power supply.
Always unplug your system off during a severe thunder and lightning storm. Do not just log off but rather shut your system down completely and unplug it to prevent lightening damage to the internal working of your computer.

ActiveX is Preventing a Website from Opening

2011-06-23T13:55:00.000-04:00

ActiveX is a Microsoft technology that allows interactive content from the web to show up on your computer screen. ActiveX allows content such as music, videos and graphics to come alive using the features enabled in the ActiveX programs. Without ActiveX Windows users may not be able to utilize some of the technology available on certain websites.

Troubleshooting through the issue of ActiveX preventing you from opening certain websites is not as complex as you may think. Any roadblock can be frustrating when dealing with your computer time because it gets in the way of you doing what you need to do. For those of us that use our computers for enjoyment the last thing we want to encounter is an issue with one of the programs that we need to use to complete our task.

Simply put, you have to download ActiveX and then ensure that it is enabled on your machine before it will work. Users who do not have this feature will be prompted to download it. Even after download users may still have to either enable or allow ActiveX to run on your computer by following a series of steps.
If ActiveX is not on your system or not enabled you may get an error message that states “ActiveX is preventing the opening of this site,” “You are unable to open this site” or “This site might require the following ActiveX control.” If you do receive one of these errors you will know that you need to do something if you want to view the website. If ActiveX is not installed and you need it for a site you are trying to view the internet explorer information bar at the top of your screen will prompt you to install ActiveX and walk you through the following steps:

Double click on the information bar across the top of your screen which will be prompting you to install ActiveX.
Select Install ActiveX Control.
Follow the steps as they are provided to you.
When prompted to do so, click Install.

If you take the steps above and are met with failure you will have to ensure that ActiveX is enabled on your system. To enable ActiveX, take the following steps:

Open your browser.
Go to Tools.
Click on Internet Options.
Click on Security.
Click on Custom Level.
Under the ActiveX controls and plug-ins check the box that says Enable for Automatic prompting for ActiveX controls.
You will then get a warning that asks “Are you sure you want to change the settings for this zone?” Click Yes.

While this process may seem tedious just to open up a program, Windows is trying to protect your system by sending these error messages and then allowing you the information to fix them if you should choose to proceed with opening the website that requires ActiveX. You should only have to install and enable ActiveX on one occasion and you should not be met with any error messages in the future.

iPhone Error 3 – Unable to Join a Network

2011-06-20T13:59:00.000-04:00

iPhones are a great invention but not without their share of trouble. Much like computers, iPhones offer the best that technology has to offer but not without a certain share of headaches once in a while. Most would still agree that this high tech device is well worth the small issues that arise once in awhile.

Wi-Fi networks are the lifeblood of the iPhone and sometimes Wi-Fi networks fail, have issues or are clogged up preventing the iPhone user from connecting as they normally would. The error message “Unable to Join Network Failure” (error-3) is an example of one of those small headaches that will require some troubleshooting. Just as a PC fails to connect the iPhone uses the same type of connections and requires the same method of connection.

If your iPhone suddenly displays the “Unable to Join a Network” or Error 3 there are a few simple steps you can take to quickly get your trusty device back up and running to keep you connected. If you are connecting to your iPHone through a router or Wi-Fi setting, it is always important to know your SSID in the event that you have trouble connecting.

The first step you will want to take is to renew the hotspot’s DHCP lease. You can do this by taking the following steps:

Tap Settings.
Tap Wi-Fi Networks.
Pick the network you are trying to connect to (i.e. Starbucks, Borders).
Go to the DHCP panel.
Click Renew Lease.

If this does not help you reconnect you should take the next steps:

Check the network name or (SSID) setting. SSID stands for Service Set Identifier which is the name of the network. The network and the device you are using must have the same SSID to allow the network and the device to properly communicate with each other. The SSID can be set manually or will be automatically entered if you leave the SSID blank. Make sure that it matches the network of the Wi-Fi or hotspot access point that you are using.

Check your iPhone security configuration to make sure that your WEP or WPA parameters match the access point. WEP stands for Wired Equivalent Privacy and WAP stands for Wi-Fi Protected Access both of which are part of the security settings.

To check your settings you can do the following:

Go to Settings
Wi-Fi Networks
Other
Under the Choose a Network tab
Enter or select the Wi-Fi Network Name (SSID)
Select your security setting
Enter your password

If all else fails you can try a different location or if you are connecting via a router you can contact the iPhone support for assistance with more troubleshooting options.

hpqste08.exe Error

2011-06-16T12:30:00.000-04:00

The hpqste08.exe is a normal process that is installed onto your computer system for Hewlett Packard imaging. Most likely the software was installed on your computer system before you purchased it. The program itself is considered a non-essential process. This means that the computer can function properly without this file but some of the features related to digital imaging that you use on your computer may require this program to work properly. Errors generally occur when something goes wrong with the process or the originally installed file.

The hpqste08.exe error is not a damaging error nor is it a dangerous virus, spyware or malware but it may cause problems on your system if issues occur that corrupt the program. Generally fragmentation and errors may accumulate on any software that is installed. If this occurs it may cause the program to start showing error codes, running slow or simply stop working. hpqste08.exe errors may occur when something goes amiss with the program.

It is very common to receive a hpqste08.exe error and most people who have spent a few hours on the computer have probably encountered it at one time or another. While this error is annoying it is not necessarily harmful and doesn’t set you back hours trying to find a way to correct it. Generally errors will be the result of either conflicting software applications or applications such as HP imaging that has become fragmented or damaged in some way.

The best way to resolve an hpqste08.exe error is to first identify that the exe file is located in the correct place. It is common for malware to disguise itself as legitimate files and attach to your computer causing issues. While this particular error in its original form is not harmful you still want to ensure that the file is legitimate. You can do so by checking your task list. The common path for hpsqte08.exe is at C:\rogram Files\HP\Digital Imaging\bin\hpqSTE08.exe.To check your task list you can press the ctrl+alt+del key. This will display your task manager. You can then click on the processes tab which will show all of the files that are running on your computer with exception of the DLL files. Check to ensure that only hpqste08.exe is located there. If you see something else that looks similar it you should delete it leaving only the exact file as specified above.

Next you should uninstall any programs or applications you are not currently using. These may be causing errors because they are interfering with the hpqste08.exe process. If you started receiving these errors after installing new software try uninstalling that software and reinstalling it. Once you do this restart your system.

One of these suggestions should assist you in resolving the errors related to hqqste08.exe, if not you can refer to your operating system support or Hewlett Packard support to assist with further troubleshooting options.

Apple iTouch Error 1604

2011-06-09T12:11:00.000-04:00

It is not uncommon that you may receive an error code when trying to restore your Apple device. There are a few products known to be affected by this certain error code known as the Apple iTouch Error 1604.The products known to be affected are the iTouch, the iPhone and iTunes 7.4.3 and earlier.

When trying to restore your Apple iTouch you may one of the following message codes indicating that there is a problem:

An unknown error occurred.
Error 1604.
The iPhone could not be restored.

If you receive one of the error codes listed above there are a few simple solutions you can try to quickly get yourself back on track. These are in no particular order. Once the issue resolves and the error code goes away you will not have to proceed with the remaining troubleshooting options.

Update to iTunes 7.5 or later. This may resolve the error and you will not have to continue through the rest of the troubleshooting process.
Restart your computer. Sometimes simply restarting your computer will resolve the issue.
Try connecting your device to a different USB port and try again to restore your device in iTunes.
Remove all of your extra USB devices and try restoring your iPod or iPhone directly from the port to the computer.
Try restoring your device on a different computer to see if this works. If this does work there may be an issue with your computer or your USB connection.
Create a new user account and then attempt to restore your device. This will determine if it is an account issue a computer issue or a device issue.
Uninstall the apple mobile device support, apple software and iTunes. You can do this by going to your control panel add/remove programs and uninstalling these selections. Restart your computer and then download iTunes 7.5 or later. Get your device to the restore mode and open iTunes. Plug in your device and follow the steps to install iTunes.

Hopefully one of the options will resolve your issue and the error code will go away. If these steps do not successfully resolve the issue you should contact your Apple support to assist you.

Google Black Screen

2011-06-02T12:07:00.000-04:00

The term BSOD holds a meaning that sends a shiver down the spine of most computer users. The acronym BSOD means either blue screen of death or black screen of death and never has anything good come out of getting to the bottom of this issue. Typically when you see any colored screen be it blue, black or red it means trouble.

We all are probably familiar with the issue and if we are lucky have not encountered it. Usually it occurs because of an issue with an operating system or a virus but not always. It seems that Google programs have become increasingly more familiar with the BSOD since the introduction of Google Earth. Luckily for Google users the BSOD that is associated with Google is less damaging than when it is associated with a problem in the operating system.

If you are using Google Earth on a Mac and end up with a colored screen or a blank screen it does indicate a problem, but a very benign one. Usually with a Mac it means that the Mac web browser is blocking your cookies. It tends to occur with Mozilla Firefox 1.0.7 and later and Safari 2.0.2 and later. A few simple steps will resolve the issue and eliminate the colored screen allowing you to be back in business.

To resolve the issue if you are using Mozilla Firefox, take the following steps:

In Firefox, click on the Firefox menu.
Click Preferences on the menu which will open a new window.
On the left section of the window click Privacy.
Check Allow sites to set Cookies.
Click OK to save changes.

To resolve the issue if you are using Safari take the following steps:

In Safari click on the Safari menu.
In the menu click Preferences which will open a new window.
Click Security.
Make sure that under the Accept Cookies tab the Always or Only from sites you navigate to is selected.
Click OK to save changes.

You should only have to make these adjustments only one time and it should eliminate the black screen when you use Google Earth.

The Endless Reboot Issue with Windows 7 Upgrade

2011-05-31T15:13:00.000-04:00

The new Windows 7 operating system offers some great benefits but it does not come without its share of issues. Once you get through the small and annoying little bugs it seems that using Windows 7 is smooth sailing. Once of the complaints from many Windows 7 users is the endless reboots that seem to happen during the installation upgrade.

When attempting to upgrade to Windows 7 some users may experience one of the two common error messages.

Windows 7 could not be installed.
The previous version (Vista or XP or whatever version was being upgraded) has been restored.

Both messages indicate that there is a problem with the upgrade. These reboots could go on forever even if you stop the upgrade and restart your system. Users report that each time the system is rebooted Windows will automatically start the upgrade process again and the same error messages surface again and again. This process can go on and on until you do something to stop this vicious reboot cycle and finally complete the Windows 7 download once and for all.

Here is a quick fix for the Windows 7 endless reboot bug:

Select your previous operating system from the boot menu at startup.
Insert your old operating system installation disk into your drive.
When the old operating system setup menu appears click Exit setup.
Click Start.
Click on All Programs.
Click on Accessories.
Right click and the Command Prompt.
Choose Run.
At the Command prompt type in D:/Boot/Bootsect.exe/NT60 All. (Note: You will want to replace the letter D with the letter of the drive that contains your installation disk if it is not D). This command should reset the parameters for your system to complete the installation.
Reboot your system and try the installation process again.

These instructions should help you get past the reboot bug. If you do not have an installation disk or continue to experience problems with the upgrade you should contact Windows help and support.

Netsetup.cpl Error Code

2011-05-25T13:09:00.000-04:00

The Netsetup.cpl usually offers the explanation of: an error occurred while Windows was working with the control panel file. It will usually read C:/windows?syste32/netsetup.cpl. This is a benign error message but annoying none the less. The nice thing is it is a very specific error with a very simple and specific fix.

The Netsetup.cpl error generally has two causes. It seems to be confined to users with Windows XP service pack 2 and is related to either an application from Verizon called IPMon32 or a Visual IP InSight application. IPMon32 is an application that is used by Verizon to provide the user with certain diagnostic tools. The Visual IP InSight Client is an application that deals with the Windows Dial-UP Networking. Interestingly both applications that cause the error message do not seem to effect the other applications but they have been said to be related in some way to spyware. Both applications are unnecessary to the workings of your system and take up an unusually large quantity of space.

Many users are not even aware that they have these applications installed on their system and in most cases they do not need either program for any reason. It makes sense to remove these programs especially if they are prompting an error message.

Take the following steps to disable the IPMon32 service:

Go to your Start menu
In the Run box type msconfig
Click the Startup tab
Uncheck IPMON32
Click Apply
Restart your computer

Next check your list of Programs to see if you have Visual IP InSight Client installed. If it is on your list of programs you will want to remove it. If it is not on your list you have taken all of the necessary steps to rid yourself of the Netsetup.cpl error message.

To Remove Visual IP InSight Client take the following steps:

Go to Start
Control Panel
Add or Remove Programs
Allow the list to populate this may take a few minutes
Check to see if Visual IP InSight Client comes up on the list
If it does highlight this program
Click Remove if it is on your list, if it is not there exit the Control panel and you are finished with your task
If you do remove the program proceed with exiting the Control Panel and restarting your computer

A Virus that Just Won’t Die

2011-05-19T15:06:00.001-04:00

Many of us have had the experience of dealing with a particularly resilient computer virus. It’s bad enough that you got a pesky virus in the first place but when you have one that just won’t die it as if you are cursed. Unfortunately it is not uncommon to be plagued with a virus that comes back more than once, or even twice. It will continue to come back until you take steps to remove it once and for all. Sometimes your virus software just can’t get to the root of the virus.
When a virus infection returns before you throw in the towel or spend hundreds of dollars getting your computer cleaned and repaired you may want to take a few basic steps to see if you can kill the little bugger yourself first. After all; what have you got to lose?

Usually what happens is that your virus software will detect a virus and you take the steps to remove this. If you are using Windows operating system, it is naturally programmed to make a copy of your system in the event you have a problem and Windows does everything in its power to protect the restore points. A restore point is a place in the history of your computer that Windows can go back to in the event you get a virus. Since Windows can’t scan or alter the restore point in any way it is possible that even when you scan and remove the virus it was on your system at the point that Windows created a restore point. In this event it is possible that your system will get re-infected. This is unfortunate but true.

The main way to stop a virus from continuing to re-infect your system is to get rid of potentially infected restore points and then create new clean restore points. Take the following steps to do this:

Locate your System Restore in your Control Panel. (The Windows operating system houses the system restore feature in the control panel under System Properties. It may differ slightly depending on your version of Windows).
Delete the Restore Points.
Turn the System Restore back on.
Create a Restore Point, this can be any random date and time.
Once you have created a random Restore Point open your virus software and scan your system for spyware or viruses.
Clean the system if necessary.
Delete the Restore Points again
Then turn the System Restore back on.
Create another random Restore Point.

This is one way to ensure that your restore point is clean and there is nothing preventing your system from being re-infested with a virus. It is always beneficial to do a deep scan of your system regularly or put the scan on a schedule as a protective measure against these pesky viruses. Now you know that if it reoccurs you need to take one more step to get rid of it.

Internet Explorer 9 Crashes on Startup

2011-05-17T12:57:00.000-04:00

Microsoft’s latest release of Internet Explorer is version 9. It is available for use with Windows Vista or Windows 7. This version is said to be the best browser for Windows to date. Some of the benefits that Internet Explorer 9 has to offer include:

Increased speed and optimal search performance.
Simplified designs that include one click access to favorites and a combined search and address bar.
Privacy controls that offer increased privacy for confidential information.
Improved add on management that can tell you which add on is slowing down your browser performance.

While Internet Explorer offers an excellent browsing experience it does not come with out its share of problems. These problems are generally the result of incompatible add-ons, toolbars or display adapter which sometimes happens because of an incompatible or a dated driver.

Internet Explorer 9 has been known to freeze on startup or simply restart without an error message. This is a sure sign of a problem. Some users may receive one of the following error messages before the big freeze. “Internet Explore has encountered a problem and needs to close” or “Internet Explorer has stopped responding” are the two most common error messages.
Resolving the issues with Internet Explorer can be done by using one of both of the methods listed below. If the first does not work proceed to the second method.

Changing the Add-ons Mode

Click Start
Type in “iexplorer.exe-extoff”
Press Enter

This opens Internet Explorer in Add-ons mode. If you do not receive any error messages during this step you can go ahead and disable the add-ons by taking the next steps.

Open Internet Explorer.
Click Tools on the right hand corner.
Click Manage add-ons.
Click on the Show drop down menu and select all add ons.
Select the add–ons by using the check marks
Click Disable in the information window.
Exit the program.
Restart Internet Explorer.

If changing the add on mode does not resolve the issue proceed with resetting the Internet Explorer Settings.

It is important to know that doing this will reset all of the settings you as a user have created and saved. This will include security, privacy browsing history and temporary internet files and cookies. It will keep the favorites and subscribed feed settings in tact.

Reset Internet Explorer Settings

Click Start.
In the Start Search Box type in “inetcpl.cpl”.
Press Enter.
When the Internet Options dialog box appears click on the Advanced tab.
Click Reset under the Resent Internet Explorer settings.
Click Reset again.
Close the program when the settings have been reset.
Restart your computer.

One of these two methods should prevent Internet Explorer 9 from crashing on startup allowing you to get the most from the new and improved browsing options.

What is the ieframe.dll Error?

2011-05-11T14:55:00.000-04:00

DLL is the short version for Dynamic-link library. DLL is used by the Windows operating system to handle application data that make your programs such as MS office and Internet Explorer work properly. DLL is much like the library inside of your computer screen. When we want to run a certain program such as Internet Explorer, Microsoft will refer to DLL to figure out how to do it. Much like checking out a book from the library to figure out how to plant a garden, Microsoft checks with DLL to figure out how to run the selected program.

DLL has a big job inside of the hard drive. It is relied upon by the operating system to figure out where to go and what to do when a user opens a program. A DLL error can occur when the data in the library is corrupt, incomplete or missing. DLL errors can happen for a variety of reasons from simple routine use an outdated security or fire wall setting, installing an update or getting a computer virus.

The ieframe.dll error is associated with the Internet Explorer web browser. Knowing that it is associated with your browser helps to narrow down the reasons why the error is occurring. A browser error is easy to repair and generally does not mean that there is anything seriously wrong with your computer system.

If you receive an ieframe.dll error you can repair this yourself in a few easy steps. First, shut down and restart your system. If the error goes away on its own, consider yourself lucky.

If the problem persists, take the following next steps:

Download and install the latest compatible version of Internet Explorer; this will depend on your operating system.
Restart your router or the network that you use to communicate with the internet.
Perform a virus scan on your system.
Check to ensure that your firewall and security software is up to date. You may want to consider disabling the protected mode and phishing filter as this may contribute to the dll error.
Delete your temporary internet files by going to Start, Accessories, System Tools, Disk Cleanup. Wait for the entire process to complete.
Shut down and restart your system and see if the ieframe.dll error persists.

If these steps do not resolve the error you can replace the DLL by downloading a clean version of the DLL. To do this you can do an internet search for downloading DLL and follow the instructions. If you are not comfortable installing a clean version of DLL it is advisable to call Microsoft support or take your system to a trained computer technician.

The Meaning of the Red Screen for PS3 Users

2011-05-04T14:51:00.000-04:00

Colors such as red, black and blue for computer users and PS3 users generally mean trouble. We have all heard of the red or blue screens of death when dealing with our PC’s. The same holds true for PS3 uses. The PS3 RSOD or PS3 Red Screen of Death is frustrating and confusing for many users. Just because you become a victim of the PS3 RSOD does not mean that you are not taking care of your electronics, sometimes it just happens without warning!

The best scenario when you encounter the PS3RSOD is that your unit is still under warranty and you can bring it right back to the place you purchased it and get either your money back or have it repaired. A less attractive and more costly solution is to bring it to a technician and pay for a repair that may take well over a week. Most of us are just not that lucky to have the red screen of death occur while the machine is still under warranty.

There are a few ways to cure the PS3RSOD by yourself. These methods have proven successful and won’t cost you anything but a little bit of time.

Reasons for the PS3 RSOD and a Few Easy Fixes

Overheating is the most common cause for the red screen. Many users either have the console flat on the wall or the floor preventing air from circulating. Shut your system down and move it to allow some air to flow. This may require a permanent readjustment of where you have your console located.
Dust accumulation is another common cause for the red screen. Just as overheating occurs because of the way the console is positioned, dust also accumulates and builds up. Dust the areas around your gaming device, this includes the fan area.
Unplug the PS3 console and let it stand for at least 30 minutes. This is a good time to let it cool and check for dust and dirt particles. Give the console some time to cool down while you are giving it a good dust down.
Plug your system back in after waiting at least 30 minutes. Check all of the cords and power supplies to ensure that they are secured and plugged in properly. It is quite possible that these simple steps will get rid of the red screen of death.

After trying these solutions, if you are still med with the PS3 RSOD it is possible that you may have a bad hard drive. You can borrow a hard drive and hook it to your console just see if the red screen still appears with a different hard drive. If the red screen is still present it is likely that there is significant damage done to either your motherboard or your hard drive. In this case you should consult with a technician to get the system repaired.

Help! I Can’t See My Files and Folders

2011-04-27T07:53:00.000-04:00

Without our knowledge sometimes we turn on our computer system and everything looks different. Our toolbar is moved, our files are hidden, we can’t figure out where we saved a certain document. It is like we moved in the middle of the night and when we woke up everything changed. As we have said before the nice thing about computers is that they are smart but sometimes too smart and have a mind all their own.

How can I view my hidden files and folders? This is a question that most of us have asked ourselves in the past. It would be nice if the computer would just answer us, but unfortunately technology has not yet advanced to that level. It is an easy and quick fix to get back into your vision the files and folders that have seemed to hide themselves from you.

While this is a very basic problem but sometimes it’s the simple issues that cause us to spend more time figuring out than the more complex issues. Determine your operating system and follow the necessary steps to get to your hidden files and folders.

Windows XP and 2000, ME, NT, 98 and 95 Users

Double click on My Computer
Click Tools
Click Folder Options
Click View
Under Hidden files and folders select Show hidden files and folders

Windows Vista Users

Click on Start
Click on Control Panel
Click Appearance and Personalization
Click Folder Options
Click View
Under Hidden files and folders select Show hidden files and folders

Windows 7 Users

Click start
Type Search in start search box
Click Change to change your search options for files and folders
Click on the View Tab
Select the radio button labeled show hidden files folders and drives
Remove the checkmark from the boxes labeled hide extensions for known file types and hide protected operation system files. These boxes should be unchecked.
Click on Apply and then OK.

Does my PC Need a Memory Test?

2011-04-22T07:51:00.000-04:00

It goes without saying that computers have a mind of their own or so it seems. There are so many factors that determine how a computer will act and function. The overall performance of a computer can be improved by determining if there is a simple internal problem that needs adjustment. Much like a human being, computer systems are complex and when they get rundown or something is out of whack the way the system functions is compromised.

The amount of memory that a computer has determines how much information can be stored and processed successfully. When the amount of information starts to exceed the amount of memory that the computer has you may start to see problems with the overall functioning of your system.

Sometimes the computer will simply let you know that you are exceeding the amount of memory you have on your system with a prompt that states “virtual memory is too low or “your system is running low on virtual memory”. You can consider yourself lucky when the system is actually telling you what the problem is and allowing you to fix it.

Other ways that you might determine that you have a memory problem is if your computer does one or more of the following:

Opens and/or closes programs very slowly.
The system is delayed in responding to your commands.
The system runs slower and slower.
Web pages are not displaying quickly.

There are ways that you can determine if your PC needs a memory test.

You can determine the amount of RAM that is needed to run your operating system and then check your system for the amount of RAM you currently have. Windows 7 is one of the largest operating systems that require 1mg of RAM; others require this amount when large gaming applications are also installed.

Windows Vista and Windows 7 offer a memory diagnostics tool that can be used to check your memory. To get to this tool go to Start, type memory in the run line and run the command following the prompts. You can restart the computer to run the memory test. Adding memory will require the assistance of a computer technician.

Memtest86 and DocMemory are both free software solutions that can test the memory on your PC. There are other solutions that may charge a small fee to use but can help you determine if your memory needs an increase. There is a difference between bad memory and not enough memory. A test will help you to determine which course of action you need to improve the functioning of your computer system.

What is a HASH Error?

2011-04-15T11:37:00.000-04:00

The term Hash in computer language simply means an encrypted string of characters that converts large quantities of data into smaller sizes of data to streamline the process of getting to information. Hash errors are nothing more than system errors that alert the user that there is a problem with the inner workings of the computer system. A hash error generally means that there is something preventing the computer from understanding what is being asked of it. This lack of communication may be temporary or it may be require a permanent fix such as a registry repair.

There are several forms of hash error messages that may include; a system error code 15300, ERROR_HASH_NOT_SUPPORTED, ERROR_HASH_NOT_PRESENT, or “Hash generation for the specified version and hash type is not enabled on server”. A hash error is not as well known as many of the other system errors but is as easily fixable and preventable with routine computer maintenance.

Many system errors have the same common causes which include:

Registry damage.
Device Driver problems or conflicts.
A virus or computer infection.
Hardware malfunctions.
Software file damage.

The best advice to avoid most system errors is to be proactive and ensure that your computer is always well protected and up to date with the most current versions of the applications you are using. Preventing errors in the first place saves time money and unnecessary frustration. If you are the victim of a hash error take the following steps:

If you have just installed new software uninstall it and reinstall it.
Make sure your system is updated with the latest applications for the software you are using and any fixes or updates to your programs should be downloaded. The best way to keep up with this is to download these when you are prompted to do so.
Do a virus scan on your system and always ensure that your virus program is up to date.
Never open files from unknown senders and scan all attachments prior to opening.
Perform regular registry maintenance on your PC. Most computer errors do come from damaged or corrupted registries. Keeping your registry in good working order will eliminate many of the annoying system errors that pop up. There are many registry repair tools that can be downloaded for free.

In the event that theses steps do not work it is best to seek the assistance of a trained computer technician.

What is a NTLDR Error?

2011-04-12T07:55:00.000-04:00

NTLDR is short for NT Loader which is a program loaded from the hard drive boot sector that helps the program load and displays the startup menu. NTLDR errors apply only to the Windows XP operating systems. Windows 7 and Vista do not utilize NTLDR.

The error will generally appear reading either “NTLDR is missing. Press any key to restart” or “NTLDR is missing. Press Ctrl Alt Del to restart”, or “Boot: Couldn’t find NTLDR. Please insert another disk”. The error usually appears after the computer is started and begins to load. The error occurs for one of the following reasons:

The computer is trying to book from a hard or flash drive that it is not supposed to be booting from.
The boot files or hard drive files are corrupt or not configured properly.
There was an issue with an upgrade of the operation system.
The BIOS is outdated.
The IDE cables are damaged or loose.

Take the following steps in order to attempt to repair the NTLDR error.

The first thing to do if you get an NTLDR error message is to shut down and restart your system. Sometimes the error is a fluke and restarting could be the only fix you need.
Check all of your power cables. Ensure that they are tightly plugged in and in good working order.
Back up all of your data and uninstall and reinstall a new installation of Windows XP. Removing Windows XP from your PC and installing it again from the beginning will be a sure fix that any issues with NTLDR will go away unless you have a hard drive issues or an outdated BIOS.

If you are uncomfortable or unfamiliar performing any of these options you should seek the expertise of a trained computer repair technician who can assist you with this process. If you continue to receive NTLDR errors after taking the steps above it may mean that your hard drive is corrupt and will need to be replaced.

iTunes Won’t Start

2011-04-08T09:35:00.000-04:00

It seems that many people who have upgraded to Windows 7 have reported issues with installing iTunes after the upgrade. While the issue can be annoying, luckily with a few small steps this problem seems to go away, at least for most users.

If you find that you are unable to launch iTunes you first want to make sure that after you install Windows 7 you have the correct installer for iTunes. For example if you are on 64bit Windows 7 then you will need the 64bit iTunes installer. You can download the proper installer at http://support.apple.com/kb/DL925. Downloading the proper iTunes installer may be the answer to your problem.

Starting iTunes in compatibility mode may also make a difference. To get to compatibility mode take the following steps:

Right click on the iTunes icon.
Click on Properties.
Go to the Compatibility Tab.
Click Run this program in Compatibility Mode.
Select your operating system from the dropdown field.

If this is not the answer to the problem you may be prompted to turn off compatibility mode. Follow the prompts to do so and if possible force quit iTunes by hitting CTRL + ALT + DEL at the same time.

Click on Start Task Manager.
Go to Applications.
Go to the iTunes Application.
Right Click.
Select Go To Process and then End Process.

Once you have force quit the compatibility mode, restart your PC and see if you can now open up iTunes. Sometimes just simply restarting your PC may be the answer to the problem.
If these options don’t work you will want to try to reinstall the Apple QuickTime which is required for iTunes. You will want to have the version of QuickTime 7.6.4 or later. It is possible that QuickTime got corrupted somehow. You can download QuickTime by going to the following site: http://www.apple.com/quicktime/download/. Once you download the program restart your computer and attempt to open iTunes.

It is very likely that one of the above solutions will be the answer to your problem, if not you can always contact the support offered with Windows 7 or from the iTunes site to assist with any further troubleshooting.

System Error 2146697211 MSN Chat History Error

2011-04-01T10:32:00.000-04:00

There are literally thousands of system error codes that may occur while you are installing, running or utilizing an application on your computer system. While some system error codes can be corrected or repaired by the end user; which is you, others require a different level of involvement from a programming end.

System error codes are broad generalizations that help to pinpoint a problem with the internal workings of the computer system or program. The first step when you are faced with a system error code is to write down the information about the system error. This will help you to research the specific system error and decide if it is something that you can fix from your end or if you need to call in the expertise of a help line or customer support.

Lucky for you if you received an MSN chat history error it is an easy fix from your end. The MSN chat history error may appear in a number of ways. You may receive a system error message with the system error code 2146697211, or a message that states cannot view XML input using XSL system sheet, or the chat log will just fail to display. In any of these cases it may be caused by having Internet Explorer as a default browser or you need to repair the log. Regardless of the cause, the repair can be a quick and easy fix.

To repair the MSN chat log error take the following steps:

Locate and download a MSN chat log error repair tool. These are free to download. You may go to http://www.RepairErrorInstantly.com/ttfi to download this tool.
Install the tool after downloading it.
Open the MSN chat log error repair tool and scan your computer using the tool.
Click Fix once the scan is complete.
This should take care of any future issues with your MSN chat history log.

Internet Browsing Can Slow Down Your System

2011-03-27T10:47:00.001-04:00

There is nothing worse than a slow computer system. The truth is that from the first day of use, your computer begins the process of slowing down and working less effectively. You may not see this on a day-to-day basis, but gradually just because of everyday wear and tear, your system takes a beating. A computer is not that much different than a person or a vehicle. Without proper maintenance and a checkup now and then, things begin to run less efficiently.

We all know about the dangerous virus or the malicious spyware that can, at best, slow down our system, and, at worst, crash it. What people don’t realize is that browsing the Internet day after day will eventually cause your computer to run slower. When we browse the Internet and open different programs, or download various games, it takes up energy and space on the system. The Internet is also a major source of malware, infections and data mining programs. When we visit locations on the Internet, our computer is naturally harvesting traces of the places we have been. These traces take up space and leave infections that affect computer performance and speed.

The little day-by-day traces may not be enough to harm or slow your system by themselves, but the more we browse, the bigger these little traces become and eventually our computer is running slower than ever. Even when we later remove the program, the registry is affected and traces of the places we have visited and programs we have downloaded remain in our system files. This is not to suggest that you should stop browsing or downloading, but rather know that this is contributing to the wear and tear of your system and take proper steps to remove the little things that will eventually cause great harm to your system. At DoubleMySpeed.com, there are tools available that will help you to keep your system in good working order.

The good news is that you can prevent your computer system from a gradual death by doing a few very inexpensive, very effective things that will prolong the life of your computer and increase speed and performance. There are a few natural processes that we perform with our computers than cause it to slow down. Being aware of these speed suckers can arm you with the information you need to keep your system running quickly.

The causes for a slow computer are countless, from not enough memory to a corruption of the registry. There are many programs out there that can arm you with the resources you need to keep your computer running at optimum speed, such as those found at DoubleMySpeed.com. This is free to download and install. Once the program is installed on your computer, it will allow you to scan your system for a list of the issues that are slowing down your computer system. Having this information will allow you to fix the problems that are causing undo stress on your system and slowing it down to a crawl.

How to Know if You Have a Bad Hard Drive Sector

2011-03-23T11:38:00.000-04:00

A sector is an area on the surface of a hard drive or disk that has several areas called platters, which are the areas on the drive or disk that are covered with the magnetic type material where the data is stored. The platters are divided into a set of tracks and each track is separated into smaller areas called sectors. The sectors on a drive are the areas where data is stored. Hard drives have many different sectors, so if one goes bad it does not ruin the entire hard drive, only the data in the sector is affected.

Hard drives have millions of sectors, many of which do go bad just because of everyday use. You may or may not know if you have a bad sector on your computer’s disk drive because the computer will be alerted to the bad sector and know not to store data in that area. It is always possible that the data stored in a sector that was bad is no longer useable, even with recovery methods.

A faulty sector cannot be used if it has permanent damage to it, but a modern computer comes with many spare sectors, so if one goes bad, the computer is naturally programmed to remap to a functioning sector. When this remapping occurs, the user may not even be aware of it because all of the programs are written to the spare sector and the computer continues to function normally.

In the case that more than one sector in your hard disk has gone bad, there may be noticeable changes to the way your computer system functions. If you are having issues with reading certain data on your hard drive or receive a sector error, or a timeout, it may simply mean that the computer is remapping the data. If the problem continues to persist you can attempt to repair your hard disk sectors by taking the following steps:

Go to Start
Select My Computer
Under Hard Disk Drives, highlight the drive you want to scan
Open File, Menu and click on Properties
Open Tools
Click the Check Now button and follow any prompts

If enough of the sectors go bad, or the problems continue to persist even after your repair, it may be time for a new hard drive. The potential for a bad drive sector is just one of the reasons why it is always advisable to have a reliable back up system for all work stored on the hard drive.

Am I the Victim of a Root Kit?

2011-03-16T10:37:00.000-04:00

It is hard to tell if you become the victim of a root kit until something devastating happens. The best method is prevention. Simply put, a root kit is a software tool that can be installed on a computer, without the user’s knowledge. Once installed, a root kit provides remote access to computer information including files and system information. The root kit is difficult to detect and it embeds itself into the operating system and “watches” the information.

Root kits are used for both good and bad reasons. Used properly, they allow parental programs and law enforcement systems to provide surveillance and protection. Parents can download these root kits to monitor their child’s online activities, and law enforcement can install these for the purposes of catching criminals. The downside is that hackers can install root kits on computers for the purpose of stealing a person’s identity or importing a virus.

A root kit can be placed on a computer in a variety of very inconspicuous ways. It can be installed by a user opening up an e-mail with a graphic or link to a website. Once the user opens the e-mail, the root kit is installed without the user’s knowledge. A pop-up window may appear when users are surfing the web, informing that in order to view a certain site a program must be downloaded. The user may download the program and at the same time be downloading a root kit.

Once a root kit is installed, it allows the hacker to communicate with the computer whenever the computer is online. This puts the user at great risk for identity theft. The root kit can allow the hacker to access sensitive information from the system, such as credit card information, banking passwords and usernames.

Running a virus scan usually protects your computer from most dangerous viruses; however, this is not necessarily true with root kits. Root kits are difficult to detect and are not typically found or removed through standard antivirus scans. The other issue is while root kits do interfere with the computer system there are rarely red flags that tell users that something is wrong. There is no slowing of the system, or issues with logon or other typical clues that there is a virus. These root kits are very savvy and work hard to not cause problems so they can continue to hack into the system.

To guard your system against root kits it is advised that security software be kept up to date. Ensure that you do not open mail from unidentified users, delete your spam e-mails and install operating system updates as they become available. There are specific security tools that are used for root kit detection and removal. These tools go beyond the standard antivirus. Doing a search for a root kit detection or root kit remover will provide results for many programs that work specifically to detect and remove root kits.

How to Fix a Slow Computer

2011-03-13T10:47:00.000-04:00

Anyone who uses a computer regularly can attest to the fact that over time and with increased use, most computers will begin to slow down and even freeze at times. Unfortunately, there really isn’t anything to do to prevent this from happening. As you use different programs and manipulate different files, little errors or broken pieces of files begin to get stored within a computer’s memory. As time progresses, more and more of these problems occur and begin to mount up. This means that when a computer is trying to access a program or file, it can take longer for it to find the correct, and unbroken, route to whatever it is that you have directed it. Freezing occurs when the computer cannot find an unbroken path to whatever it is that you need.

While this is a common occurrence, the positive news is that there is something you can do to correct this problem before it gets too bad. To save having to buy a new computer, there are many different products and programs out there that will help you speed up your computer by correcting any issues within it. DoubleMySpeed.com is one such tool. DoubleMySpeed.com is free to download and install. Running the software when it is installed will execute a free diagnostic scan of your computer. When the scan has finished, you will be provided with a list of issues that are slowing your computer down. As well as being provided with the list of issues, you will also be provided with options to help clean up the problem areas and ultimately speed up your computer.

When it comes to correcting any issues, only those people who are comfortable and have a good understanding of how computers work should attempt to make the corrections themselves. Instead, a safer, and proven, method is to purchase the DoubleMySpeed.com software. Once you have activated your software, it will make the necessary corrections to ensure that your computer is back up and running as it was when you first purchased it.

My iPhone won’t Sync in Windows 7

2011-03-09T09:58:00.000-05:00

It is not uncommon for Windows 7 users to be faced with the issue of being unable to sync their iPhones with the Windows 7 operating system. The issue seems to be isolated to Windows 7 users who use 64 bit Intel chipsets. Something with this combination prevents easily synching the iPhone with the computer.

After investigation from Intel, Apple and Microsoft, it seemed that there was an easy fix to this disruptive issue. It seems that while Windows 7 is a new and popular operating system that ensures that your computer runs quickly and efficiently, it sometimes tries to fight off other hardware that may pose a potential threat. In most cases, when users attempt to sync the iPhone to Windows 7, they are met with an error message or it simply won’t work. It is likely due to Windows 7 trying to conserve power to ensure that the system runs quickly.

There is a quick fix for this issue by taking the following steps:

Go to Start
Right click Computer
Choose Properties
Chose Device Manager
Choose Universal Serial Bus Controllers
Right click on USB Root Hub
Choose Properties
Choose Power Management
Uncheck the box that says “Allow the computer to turn this device off to save power”.
If you want to be proactive you can uncheck every entry that is checked in USB root hub to prevent this issue from occurring with other hardware.
Reboot your computer and attempt to sync your phone.

Gigabyte Technology is a manufacturer of many computer products including processors, motherboards and graphic cards. This company is well known to not only provide products but to investigate issues that come up with technology and provide solutions to some common problems.

Gigabyte came up with a quick BIOS update that was said to not only fix the iPhone sync issue, but provide other enhancements to Windows 7 users. For those that have a Gigabyte motherboard in their computer system, simply download the Gigabyte BIOS update from their site and it will automatically fix the sync problem. This will not work for everyone, only users who have Gigabyte mother boards. If you are unsure of the make and model of your motherboard the first solution offered above is your best and safest option.

The Meaning Behind the Red Screen

2011-03-02T10:50:00.000-05:00

We have all heard of the infamous blue screen of death, and have probably experienced one of the many damaging relatives, the red screen or the blank screen. Less popular, but equally as damaging as the blue or blank screen is the Red Screen of Death. It is sometimes referred to as the Red Screen of Doom and it has a codename of “Memphis.” Luckily, not everyone will have the unfortunate experience of seeing their computer screen plastered with complete red. If you never have to experience this consider yourself lucky.

Historically, the red screen is an error message reserved for the beta versions of some of Microsoft’s operating systems, including Windows Vista and Windows 98. The red screen of death does still exist, but is becoming a bad memory because of the changes in Windows operating systems. Basically the red screen is designed simply to let users know that there is a serious system error that has occurred and Windows is informing the user of this error with a big bold red screen. Windows has since reverted back to a black or blue screen for this type of error; however, some users still may be one of the few to experience the red screen.

Much like fixes for a blue screen, the red screen may occur due to software errors, device drivers or bugs in the operating system. If this is the case, it typically requires a technician to diagnose and correct them. On other occasions, the red screen can be caused by something as basic as overheating, faulty or loose power supplies or cords or hardware that is running without enough memory to support it.

The first thing you will want to do is shut down the system. Let it cool for a few minutes and check all of your cables to make sure they are securely plugged into the back of your system. Take note if the system seems to be running loudly or the fan is working overtime, this can be a clue that the system is overheating.

If you have installed any recent software, try uninstalling it and restart your system to see if the screen reappears normally. It may be that there is not enough memory to run the software or it may be something as simple as loose wires causing what Windows thinks is a system error. If you determine it is the memory, you can have new memory installed before you run your new software. To be preventative, run a virus scan on your computer once it is up and running normally.

If the red screen goes away, chances are it was probably one of the simple issues that you were able to fix taking the steps above. If the red screen appears again, even intermittently, you should seek the assistance of a trained technician.

XP Automatically Restarts After I Shut it Down

2011-02-28T13:00:00.000-05:00

Does your Windows based computer sometimes appear to have a mind of its own? There are a few reasons why Windows may do something other than what you command. If you answer yes to any of the following questions, there may be a simple fix for your computer issue:

Does your computer automatically restart when you prompt it to shut down?
Does your computer unexpectedly restart when you ask it to perform certain tasks?
Do you get an error message or a blue screen when the computer automatically restarts?

Windows operating systems are typically configured by default to automatically restart when a program stops responding. The first step is to check your settings. To do this, follow these instructions:

Click on Start
Right click on My Computer
Click on Properties
Click on the Advanced tab
Under Startup and Recovery click Settings
Under System Failure look at to see if the box that says automatically Restart is checked.
You can change the setting by unchecking the Automatically Restart box. This should stop your computer from automatically fix the issue with your computer continuing to restart.

When the box is unchecked and the system encounters a problem you will receive an error message rather than an automatic restart. When and if you receive an error message you can research the message to see what type of error you have and how to correct it.

If you do receive continuous error messages it is a clue to you, the user that a critical error or issue needs further resolution. In this event you should research the error message and complete steps to correct the problem.

My Router Connection Keeps Dropping

2011-02-23T12:57:00.000-05:00

There are many reasons why your router connection may drop. Some of the reasons are controllable by the user; others have to do with the network performance or the auto-speed detection of the router itself. The router has the capability to detect what the difference in speed from one network to the next and sometimes the device gets it wrong.

Sometimes a connection is dropped when the router becomes confused. When the devices at your computer and at the other end of the network are trying to auto-detect at the same time, it can cause conflict resulting in a dropped connection.

Typically home and office networks run anywhere from 10 to 100 megabits per second. 10 is the most common for most home computer systems. The router will monitor the speed and automatically change it if and when necessary. Ensure when purchasing a router that you have one that is adequate to meet your needs.

It is possible to turn off the network speed auto detection if you are consistently having problems with dropped connections, however in most cases this will not be necessary, unless you have exhausted all other options.

You should take the following steps first to attempt to remedy a dropped router connection:

Disconnect the power cord, cable and/or phone line to the modem.
Wait about 5 minutes and plug all of the cables back in to the modem.
IF you have more than two computers on the modem you can disconnect one computer at a time and attempt to connect using the computer that is still connected.
Do this one by one and see if you can determine the source of the issue. If your connection works with all but one of the computers it may mean that either the computer that is disconnected may be the source of the issue, or the router can’t handle all of the connections for your computer systems.
You can try the following: First, contact your internet service provider to see if there are settings that can be adjusted on their end to correct the issue. If this does not work contact your router support line and ask them for assistance with the router connections or suggestions for other capabilities.
A last resort may be that you may have to purchase a router that can better support your network.

Benefits of Defragmenting Your Hard Drive

2011-02-16T12:46:00.000-05:00

Many common computer problems can be prevented by performing a simple task called disk defragmentation. In addition, prevention there are also benefits that make your computer run better. Disk defragmentation can be done on any drives that hold files, this includes flash drives.
Disk defragmentation is a simple process that rearranges files on your computer to make them run more smoothly. It is recommended that disk defragmentation should be done about once a month for frequently used drives and at least twice a year for smaller or less frequently used drives.

Disk defragmentation offers the following benefits:

You will be able to access your files quicker because your computer doesn’t have to search as hard for the files when it is prompted to locate them.
It preserves the life of your computer by cleaning up files that have been fragmented throughout your drives.
It will make commonly used programs run faster, which in turn makes your computer work better.
Performing this task regularly can prevent wear and tear on your drives, your programs and the overall functioning of your computer.

Most computers today automatically run disk defragmentation; however, there is an option you can use to per perform a disk defragmentation manually. Performing this task more frequently than necessary is better than not doing it frequently enough.

Disk defragmentation can be performed by taking the following steps:

Go to Start
Programs or All Programs
Accessories
System Tools
Disk Defragmenter
Click on Defragment Now

The time this takes will range anywhere from 30 minutes to a few hours, depending on the size of your memory and the number of drives you are defragmenting. You can still utilize your computer during the time that your disk is defragmenting.

How to Get Rid of Messenger Pop-up Windows

2011-02-10T12:42:00.000-05:00

Messenger pop-ups are little windows created by computer users or companies that use that use the Windows net send command to create the uncontrollable pop-up messages you see on your screen when you least expect it. There are a few different types of pop-ups that may surface; these may be general browser pop-ups, advertisements or pop-ups generated from adware or spyware. Regardless of what they are, most users find them annoying and distracting.

All pop-ups can be prevented by installing or using an existing pop-up blocker. While most operating systems now do include a built in pop-up blocker some users that still work from an older operating system may need to manually stop pop-ups by disabling them or installing a special program. Many browsers such as Google have pop-up blockers that can be turned on to prevent pop-ups from occurring.

There are several programs that prevent these ads from popping up without your consent and interrupting your computer work. If you are working with Microsoft Windows it is advisable that you stick with a Microsoft sponsored option for pop-up blocking, some non-Windows programs specifically designed to stop pop ups may interfere with other components of the operating system and while the pop-ups may be blocked other issues may surface.

Here are some universal instructions for Windows users to stop the messenger pop-ups from intruding on your computer screen.

Write down the pop-up messenger string information
Click on the Start menu
Go to the Run command
Type Services.msc /s
Click on OK
Locate the messenger string and select this from the box
On the Services toolbar select Properties
On the Startup type set this to Disabled
Click on the Stop command
Click Apply
Restart your computer for your setting to take effect

How to Correct a Blurry Screen

2011-02-07T12:38:00.000-05:00

There is nothing worse than a blurry screen when you are trying to work or play on your computer. There are a few common causes for a blurry screen, and most causes have fairly simple fixes that can be done without the expensive help of a trained technician.

Here are a few of the common reasons for a blurry screen and some ways to troubleshoot through each of them.

Extreme hot and cold temperatures and changes between the two can cause the computer screen to become blurry. Ensure that the location of your computer has a fairly regulated temperature. If your screen is only occasionally blurry, take note of the temperature at the time when you notice the blurry screen. Even fans and overhead lights can contribute to a blurry screen. Experiment by removing fans and turning off lights to see if it eliminates the problem with your blurry screen.
Magnetic devices around your computer system may cause issues with your monitor. Remove magnets or toys away from the screen to see if this helps the resolution.
Loose monitor connections are a common cause for monitor blurriness. Believe it or not some people forget about the most obvious culprit. Check your connections; ensure that both ends are secured tightly.
The picture may be out of alignment. It is easy for resolution settings to get adjusted by mistake. Play around with the controls on the monitor to see if this brings the picture back into focus.

If none of these tips help to resolve the issue of your blurry screen it may simply mean that your monitor needs to be replaced. If possible, try hooking up another monitor to the same system to see if the problem persists before purchasing a new monitor.

Access to Adobe Reader is Denied

2011-02-02T12:25:00.001-05:00

Trying to open, copy or move a file or folder in Adobe can result in the ACCESS DENIED prompt. The reason that access is denied may be that the user does not have permission to view the folder or the folder is not shared properly. It may also happen when trying to open up a PDF file within certain external e-mail programs, such as Microsoft Outlook Express, Mozilla or Eudora. Typically the access issue is an easy fix.

The best place to start if you have Adobe access issues is to restart your computer and try again to access the file. If this does not solve the problem, you can take the following steps to correct the access denied issue:

For Windows XP and Windows Vista Users:

Right click on My Computer
Click on Manage
Double click on the Services and Application Tab
Next click on Services
Double click on Server
Under the General Tab of the Server Properties menu go to the Startup Type prompt and select Automatic
Click on the Start button under Service Status
Click Apply
Click OK
Restart your computer for the new settings to take effect

If you are not a Windows XP or Vista user or the first fix does not solve the problem, try the following:

Open up Adobe Reader
At the Toolbar go to Edit
Click on Preferences
Go to the General tab under Categories and unclick the “Enable Protected Mode at Startup”
Click Yes and then OK
Close Adobe Reader and try again to reopen the PDF file

Hopefully one of these options will allow you access to Adobe. If all else fails, contact the support line provided through your operating system.

Prompt Message to Reactivate Windows

2011-01-31T13:53:00.001-05:00

Sometimes you will encounter a program will make Windows want or need to reactivate itself. This is one way that you know there is an internal issue that needs to be resolved. This problem of installing a new program is a common issue that often occurs with computer that has the initial version of Windows Vista.

You may also receive an Activation Error 0xC004F02A that usually occurs when you attempt to restore a Vista image that was created during a certain volume licensing installation. These issues have since been resolved since Vista came out however they still do pop up on some PC’s.

It is important to note that Microsoft stopped offering support on April 13th of 2010 for Vista operating systems without any service packs installed. In order to receive support for your Windows Vista make sure that you have Service Pack 2 installed on your PC.

Certain changes, additions or deletions of hardware are allowed to take place by Windows without requiring you to restart your computer, but other more complex changes or multiple changes can cause something in Windows to trigger the need to reactivate itself. If you are being prompted to reactivate Windows, the best solution is to take advantage of the Microsoft Patch.

The Microsoft patch offers an easy solution to a frustrating problem of being prompted to reactivate Windows. The patch can be found on the Windows Support website. Follow the directions offered to apply the patch which in turn should provide a long-term solution to issues that have popped up on your PC with Vista installed.

Live Gaming Failure

2011-01-24T13:50:00.000-05:00

Gaming has become a social phenomenon, but it is hard to be use games for socialization purposes when your live gaming fails to initialize. Windows offers several error messages that communicate that there is a problem with the game load. You may encounter the problem if you are running the Games for Windows Live program as a dedicated server on a Windows Vista, XP or a 2003 computer.

The following errors commonly indicate that there is a problem:

System cannot find the path specified.
Live gaming on Windows failed to initialize.

Solution One

Uninstall and then reinstall the game, this may solve the problem immediately.

Solution Two

If the first option is unsuccessful, try uninstalling and reinstalling the Games for Windows Live software. To do this, go to add/remove programs in Windows XP or Programs and Features in Windows Vista and Windows 7. When the list of programs is populated select Microsoft Games for Windows Live and uninstall or remove this. Follow the instruction prompts on your screen which will walk you through the entire process.

Once you uninstall the program you will have to reinstall the Games for Windows Live Software. Next go to the Microsoft website and download the latest update. When the update is complete follow the instructions on your screen and close all other programs. Restart your computer and attempt to start the game again.

Solution Three

The problem may occur because another gaming application is running on the same machine which may cause a repeated conflict. Ensure that you have downloaded the latest Windows updates to allow you to run your gaming programs properly.

Updates can be installed by going to the Windows website. Always allow updates to be installed when you are prompted to do when they are available, this will prevent having to troubleshoot through error messages. Do not ignore the message prompts for updates in the future, this will ensure that you are up to date with the latest software for your computer.

Hopefully one of these three solutions will remedy the issue. If not you may need to adjust your settings or contact Microsoft Support for further assistance.

What Does the Red X Mean?

2011-01-17T13:47:00.000-05:00

We have all seen that little red X at some point or another in our computer journey. The X shows up when you open a web page or an e-mail and there should be a picture or a graphic of some sort. Interestingly enough, that little red X can be caused by any one of about 15 different reasons.

Below you will find the most common reasons for the infamous red X. Sometimes you can make a few changes on your end to eliminate the red X, while other times this is completely out of your control as a user. Here are a few simple steps that in many cases will eliminate the red X and allow you to view pictures.

Reasons You Can’t Control and Possible Solutions

The image on the web page you are viewing has changed or the picture has been removed.
The website you are trying to view is either offline, busy or has a technical issue.

The best thing you can do in these situations is try a few times to open the link or contact the website and inform them of the issue if possible.

Reasons You Can Control and Possible Solutions

Your e-mail browser is unable to display the type of image being displayed. To attempt to open the image hold your mouse over the X and right click. Select show picture if this option is available.
The “show picture” setting has been turned off or your Internet security settings are set too high. Open Internet Explorer and click tools, internet options and advanced tab. Check “show pictures” under the multimedia tab and click ok. To change your settings, open internet explorer and click tools, internet options. Click security, click default level and then ok.
Your hard drive may be getting full. You will need to delete your temporary Internet files to prevent seeing the red x in the future. To do this with Internet Explorer 6 and older versions open Internet Explorer, click tools, internet options and select the general tab. Click delete files under the files listed in temporary Internet files. Select the delete all offline content and then ok. Internet Explorer 7 users will open internet explorer and click on tools, delete browsing history, delete files and click ok.

If none of these solutions work the cause may be something a bit more complex. You can do an Internet search for more troubleshooting options, contact the website or your operating system support for further assistance.

Anti-virus Conflicts

2011-01-13T13:56:00.000-05:00

An effective anti-virus program is essential to the health and overall functioning of any computer. Not only does it prevent you from being the victim of a malicious virus that could ruin your system and corrupt your documents but it will proactively scan your system and alert you to potential risks ahead of time.

Many people think that two is better than one but not in the case of your anti-virus programs. Having two anti-virus programs will not protect your system better but it may actually make it run worse. When you have two different anti-virus programs running on your system one program acts as if the other program is an intruder and attempts to fight it off as it would a virus. This can cause an array of problems with your computer system.

Running two different anti-virus programs can cause any of the following common problems:

Computer errors.
System slow downs.
Program or computer freeze up.

The good thing is that if this problem does occur it is an easy fix. Simply uninstall the programs and reinstall one program.

Renewing your Anti-virus Program

You will have nothing to worry about if you are simply installing an update to your current anti-virus software that comes from the same manufacturer. Simply follow the manufacturers instructions for download and the current version will override the existing version and your system should run smooth and be protected.

Changing Anti-virus Programs

When you update or change your anti-virus software and are changing from one manufacturer to another, such as from Norton to Viper you first have to uninstall the existing anti-virus program from your system before installing or downloading the new software.

To do this you would go to Add/Remove programs on your system and uninstall your current anti-virus program. Once the program has been removed follow the instructions to install your new anti-virus software.

Take care if you are downloading software from the internet without an existing anti-virus program on your computer, this leaves you vulnerable to a virus. In the event that you have to do this you may want to consider purchasing a CD to eliminate having to download from the Internet.

Explorer.exe has Generated Errors

2011-01-10T13:43:00.000-05:00

Following an upgrade from an older version of Windows to a newer version, it is not uncommon that you may receive an error message at your first log on. Errors are very common when users upgrade to XP. When the error message appears the Windows Error Reporting utility runs and creates a file that attempts to tell you what the error. Once you know the error code you can begin to troubleshoot through the issue.

The error will read: Explorer.exe has generated errors and will be closed by Windows. Typically you will see the error message and your desktop will not appear at all or will appear blank. This happens because the Task Manger is already using all of its resources for upgrade and there are no resources available to display the desktop.

Here are two commonly used methods to fix the explorere.exe errors and allow your computer to run properly:

Method #1

When you receive the error message press CTRL, ALT, DEL at the same time.
Click on Task Manger.
Click New Task.
Type the word control and press Enter.
Double click on Add/Remove Programs.
When the list populates, click on the Clean Sweep program.
Remove this program.
When all steps are complete restart the computer.

Method #2

Restart the computer.
At the Boot menu press the F8 key to start Safe Mode.
Select the Safe Mode Command.
Change to the %SystemRoot%System32 folder.
Rename the Apitrap.dll file to Apitrap.old.
When all steps are complete, restart the computer.

One of these methods should be successful in repairing the error. If all else fails contact your Windows Support resource that can be located either with your operating system information or online.

The Black Screen Caused by Windows Operating System Lockdown

2011-01-03T13:40:00.000-05:00

We have all heard of the infamous blue screen of death or have encountered the blank screen on our PC but the black screen is not quite as well known may crop up for many Windows users. The black screen appears to be specific to Windows 7, Vista and XP is obviously very disruptive to users.

The cause for the black screen is due to a change in the Windows Operating Systems lock down of the registry keys. The lock down invalidates a few of the many key registry entries and causes the black screen to appear at boot up. This is an internal issue that the user cannot prevent but can easily repair with a patch if it is to occur. The patch is available through Microsoft and is said to repair the issue easily and quickly in only a few minutes.

If you have symptoms of the screen take the following steps to repair the issue.

Restart your PC.
Logon and make sure your internet connection is working properly.
When the black screen appears press CTRL, ALT and DEL keys at the same time.
Click Start Task Manager when prompted to do so.
Click the Application Tab.
Click New Task.
Enter the following command: C\Program Files\Internet Explorer\iexplore.exe
Click OK and the Run when prompted, this will begin the download. Allow the patch to download completely.
Restart your PC and this should eliminate the issue.

Windows Code 28 Error Message

2010-12-29T13:56:00.000-05:00

A code 28 error message is displayed by Windows when there is a problem with a piece of hardware that is connected to the computer. This type of error message is one of the Device Manager error codes, which are specific codes that are used to indicate that there is a problem with a device, from issues with drivers to conflicts within the system to other hardware problems like faulty installations. In the case of a code 28 error message, this code is used to indicate the driver(s) for the particular piece of hardware have not been installed.

Because this code is so specific, it makes it easier to troubleshoot and resolve the issue. While there are numerous reasons for faulty or missing drivers, the good news is that the same steps are followed to correct the problem, so you don’t actually have to determine why the driver(s) are missing.

The first thing that should be done is to restart the computer. In some cases, there may just be a glitch or bug that will disappear by rebooting the system. If you restart your computer and you still get the same error message, then you need to move on to the following.

If you had updated or installed a new piece of hardware directly before the code appeared, then it is likely that this is what is causing the problem. Uninstall and re-install the hardware to see if that corrects the issue. Also, if you had upgraded a driver, you can roll it back to the previous version. If the code 28 error message appears and you haven’t changed or added anything to your computer lately, it could be that a driver is out of date. In this case, you need to update the driver for the hardware to the latest version. In some cases, the error may be due to Windows, so installing the latest Service Pack could rectify the issue.

Finally, if you have tried all the above, the problem may actually be with the hardware itself. If this is the case, then you will have to replace the hardware with a new piece.

Runtime Error 76

2010-12-22T13:28:00.000-05:00

The runtime error 76 message is displayed on a computer screen when the path cannot be found by the program that is running. What this means is that the spot where the program should be storing, or writing, data cannot be located. In other words, the program doesn’t know where it should be looking. This often results in the program freezing or crashing. This type of error can occur at any time with any program, as running programs are constantly accessing and rewriting data as they are used. As soon as a problem occurs in this process, error messages will begin to appear.

There are a number of reasons why the path to the data cannot be found. If the program was not installed correctly, the locations of files may not be correct. This means that the program will think that a file should be in a particular place, but in fact it won’t be there. Also, moving files can cause this error as again, the program will expect a file to be in a specific location. By moving it, the program continues to go to the original spot, but nothing will be found there.

It is relatively easy to correct for these types of runtime errors. First, you should run a virus check to ensure that the program has not become corrupted in some way. If you have moved files or folders, moving them back to their original locations should correct the problem. Should you still be having problems, try uninstalling and re-installing the program to ensure that all files are installed correctly.

Illegal Operation Error Messages

2010-12-16T13:04:00.000-05:00

Illegal operation error messages are often displayed by Windows when it receives a request from a program running on the computer that is not understood by Windows. As a result of the request that is not understood, what the program is trying to do will not be completed. When this occurs, Windows usually stops or shuts down the program that sent the offending request and then displays the illegal operation message on the computer screen.

Illegal operations can be caused by several different factors including corrupt files, bugs in software programs, errors in the Windows operating system itself (which are rare) and sometimes, viruses or malware files. Illegal operation errors can vary in severity with some causing fatal crashes of the system and others just stopping the program that is running. In some cases, work that is being done using the offending program will be lost.

Manually fixing the cause of an illegal operation error message can be difficult as it can be hard to find and replicate what actually caused the error message in the first place. If the program is frozen, you can close it using Task Manager and try restarting it. Sometimes the illegal operation error is due to a conflict with another program so restarting the program or rebooting your system may be enough to correct the issue. If you are consistently getting the error with one particular program, you can try uninstalling and re-installing it. Finally, using a registry cleaner can help get rid of corrupt registry files that may be causing illegal operation errors.

HTTP 503 Service Unavailable Error

2010-12-14T12:06:00.000-05:00

Like all HTTP errors, the HTTP 503 Service Unavailable error message can be customized to fit the site. This is unlikely, but common messages that appear when there is a 503 error include:

Service Unavailable
Service Temporarily Unavailable
503: Service Unavailable
HTTP 503: Service Unavailable

No matter what message displays within your browser, they all mean the same thing that the server that stores the website that is trying to be visited is not available. There are a number of reasons that can cause a server to be unavailable from too much traffic trying to visit the server (it is overloaded) to maintenance being done on the site or the server to a problem with the Internet connection to that server.

The good news is that this is a server-side problem, so there is nothing wrong with your computer or your Internet connection. In fact, you should be able to view other websites without any difficulties. You should only get the HTTP 503 error on the site that has the server problems. On the downside, you cannot resolve the problem. What you can do is to try refreshing the website, for temporary glitches, or you can try coming back later. Unfortunately, you are at the mercy of those who run the server and will have to wait for them to correct the problem causing the server to be unavailable.

Windows Installer Error 1714

2010-12-08T12:34:00.000-05:00

Error 1714 is often displayed when a user is trying to install a later version or upgrade of a program that is already found on the computer. When installing a new version or upgrade, it isn’t necessary to remove the previous versions. During an upgrade, the Windows Installer usually removes any previous versions that are no longer necessary and then installs only those parts of the later version required to run the program. If there is a problem during the removal process, this is when the error 1714 message will be displayed.

There are several reasons why an error 1714 message may be displayed, including:

Corrupt of missing files that are required to uninstall the program.
Windows files that are outdated.
Malware and viruses.
Corrupt registry files.

To resolve the 1714 error, there are a number of different solutions available. First, you should try and remove the older version of the program using the Add/Remove Program tool from within Control Panel (Programs and Features in Windows 7). Choose the program you are trying to update from the list and then follow the steps to uninstall it manually. You can also try to repair the previous version by re-installing it using the original installation CD or a download from the Internet.

If either of the above fails and you are given information on what files are causing the problems, you can try to delete them manually. This should be done with extreme caution as you don’t want to cause problems with other programs running on your computer.

HTTP 502 Bad Gateway Error

2010-12-01T11:51:00.000-05:00

HTTP 502 is another common status code that is given by a server that is connected to the Internet. If a web page, site or some functionality within the page or site doesn’t load properly, these types of codes are displayed to identify what is causing the problem on the page. When an HTTP 502 error is displayed, it means that the server that is trying to load the web page you are trying to view received an invalid response from the server where the web page actually resides. What this means is that the web page cannot be loaded and you will not be able to view it.

The HTTP 502 Bad Gateway Error is used to identify a problem that is occurring between two servers on the Internet. It has nothing to do with the computer that is being used to access the web page or the Internet connection from that computer. Unfortunately, this means that you may not be able to resolve the issue that is causing the error. There are a few things that can be done though if an HTTP 502 error message is encountered:

Refresh the page. Sometimes the error is only temporary and by refreshing or reloading the page, the error may be removed.
Retry the page later. Because this is a problem with a server accessing the Internet, it means that someone may need to troubleshoot and correct the problem causing the error. This can take some time, so you may have to try revisiting the page at a later time or date.
Contact the webmaster for the site. If you find that after some time you are still receiving the 502 error message, you can try contacting the webmaster for the site to let them know of the issue. This could then lead to them making the necessary corrections so the page will load again.

Beginning Dump of Physical Memory Error Message

2010-11-29T15:01:00.000-05:00

On starting your computer, you may find yourself faced with a blue or black screen and a message stating “Beginning dump of physical memory.” Of course, this is never a good sign, and while rebooting your computer may cause it to disappear temporarily, it is likely to come back. So, what is meant by a message claiming it is beginning dump of physical memory and what should you really do?

In the majority of cases, this error message is due to a hardware problem. It can be as simple as a loose connection, or as serious as a faulty piece of hardware, but the fact is, you will be probably dealing with the RAM found within your computer or an external memory device, such as an external hard drive or a USB memory stick.

If you have external memory devices connected to your computer, you should remove them and then run the computer to see if you still get the message. If your computer appears to work fine, without the message appearing again, you can try adding your external devices one by one. A loose connection or a bit of dirt or debris in the connection could be all that is causing the problem.

Reseating your RAM within your computer may also correct the problem. As with external devices, a loose connection or dirt or debris can cause problems when your computer tries to access the RAM. Also, if you have added memory to your computer, there could be a conflict. Finally, if none of these correct the issue, it could be that your RAM is corrupt. In this case, a visit to your local computer technician is probably in order.

Cyclic Redundancy Check Error

2010-11-22T13:46:00.000-05:00

A cyclic redundancy check (CRC) ensures that when data is being transferred, it is secure and uncorrupted … or cyclic redundancy checks are done to make sure your data is OK. Basically, it is a procedure that continuously checks data to ensure it wasn’t damaged during the transfer process. When a CRC error message is displayed, it usually means that the file the computer is trying to access has been corrupted in some way. Although this type of message may be daunting, on the plus side, it does not always mean that you have lost all of the data.

Data that is being transferred is broken down into small pieces, and each of the blocks of data is assigned a CRC value. If something goes wrong when the data is moving between the origination of the transfer and its final destination, the CRC value that it arrives with will not match the original one that was assigned when the transfer was started. It is at this time that the CRC error message will appear.

These types of error can occur with any type of data transfer, including sharing files over the Internet or a network or trying to read data from a CD or DVD. If the error occurred during the transfer process, the original data should still work fine, so in many cases trying the transfer again should correct the problem.

Duplicate Name Exists

2010-11-18T10:43:00.000-05:00

If you are using a computer that is connected to a network, whether at home or in the office, the duplicate name exists error message is displayed when the name of a Windows computer is the same as or causes a conflict with another computer already connected to the network. In most cases, the error appears when more than one computer has been assigned the same name, or the Windows workgroup has the same name as the computer attempting to connect to the network.

When the duplicate name exists error message is displayed, the computer that receives the error message will be unable to join the network. While the user will still be able to use the computer, it will run in an offline mode, thus any shared documents, folders or hardware will not be accessible. For most people, working offline is not acceptable, but the good news is that this type of error is usually very easy to fix.

Basically, all that needs to be done is to change the name of the computer so that it is not the same as another computer in the network or the Windows workgroup. Computer names can be accessed System in the Control Panel. Enter the new name and the computer should be able to once again connect to the network.

Limited or No Connectivity Message

2010-11-15T08:33:00.000-05:00

The limited or no connectivity message is usually displayed when you are trying to connect to either a computer network or the Internet. When this happens, you will either be faced with an error message that reads similar to “Limited or no connectivity: The connection has limited or no connectivity. You might be unable to access the Internet or some network resources.” Or there may be a yellow exclamation point over connectivity icon in the task bar.

There are a number of different reasons why this type of message may appear, and based on your situation, one of the following should correct it:

If you connect to the Internet using a broadband router, resetting your router often clears the glitch that is causing the connectivity problems. To reset your router, unplug it for 15 to 30 seconds and then plug it back in. If this only temporarily corrects the issue, try the next step.
Check the IP address for your computer (see the IP address error post). Powering off your modem and your router can clear this issue. You may also need to restart your computer.
If you are connecting using an Ethernet cable, the problem could be with the cable. Replacing the cable with one that you know works will clarify if this is the issue.
For users who connect using WiFi, your security key may be incorrect. Check and update the security configuration to re-establish connectivity.

IP Address Conflict

2010-11-08T09:06:00.000-05:00

An IP address, or Internet Protocol address, is a label that consists of a string of numbers that is assigned to any computer or device that is attached to a computer network or the Internet. The main reasons that IP addresses are assigned is that it gives a name to each device attached to the network or Internet and allows the location to be addressed.

When you receive an IP address conflict error message, it means that an IP address has been assigned to two or more computers or devices attached to the network or Internet at the same time. When this occurs only one of the computers or devices will be able to access the network or Internet.

While this can be frustrating for the user who cannot access the network or Internet, it is quite easy to fix, all you need to do is release and renew your IP address by completing the following steps:

From the Start menu in Windows, open the Command Prompt.
Enter ipconfig in this window to determine if you have been assigned an IP address and if your computer is holding it.
If an IP address is listed, type ipconfig/release to clear the address.
Next, type ipconfig/renew to have a new IP address assigned. (Complete this step whether an IP address was listed for your computer or not.)

IRQL_NOT_LESS_OR_EQUAL

2010-11-01T10:54:00.000-04:00

Unfortunately, when you see the IRQL_NOT_LESS_OR_EQUAL message, it usually means that your computer has just crashed and you are now facing a blue or black screen with just this message displayed. In most cases, when you are confronted with the IRQL_NOT_LESS_OR_EQUAL message, it is likely that you have a hardware issue and not a software problem.

What the IRQL_NOT_LESS_OR_EQUAL message means is that your computer tried to go to a point in the memory of your computer and either what is was looking for wasn’t there or the address for the point was incorrect. While being faced with the blue screen of death can be daunting, particularly if you were in the middle of working on something, there are things that can be done to your computer up and running.

For many people, the IRQL_NOT_LESS_OR_EQUAL message is displayed when your central processing unit (CPU) has overheated. You can check this by restarting your computer right away and then pressing the F2 during the start up sequence to go to the BIOS screen. From there, you can check the temperature of your CPU. If it is too hot, purchasing a simple external fan for your computer is a quick fix for this problem.

More seriously, this error message may indicate that you have a memory problem. This is more difficult to rectify and often means having to purchase new memory and then reinstall your programs etc.

Rundll Error Messages

2010-10-31T16:44:00.000-04:00

Rundll error messages are often encountered when attempting to start a computer or to run a program loaded on the computer. The reason that these types of errors are encountered at these times is due to what the rundll files actually do. Rundll.exe and rundll32.exe are used to launch dll files stored on the computer. Rundll.exe and rundll32.exe are important parts of the Windows operating systems and are key to having other programs run properly.

Unfortunately, a number of viruses, malware and spyware applications have used the same filename, which is usually when errors begin to occur. Valid rundll files are located within the following folder: Windows\System32. If you find rundll files in any other places, it is likely that they are viruses.
Rundll errors occur because the program that is trying to be launched cannot access the appropriate files. In most cases, the error message will state that the program cannot be loaded due to a missing file.

There are several ways to correct rundll errors based on whether they are due to an error in the registry or whether through a virus infection. Listed below are a number of steps that can be followed so that the rundll error can be fixed.

Restart your computer – In some cases, just restarting your computer will correct the problem. Usually, it is better to shut down and then start it again, instead of choosing restart. If this doesn’t help, you should move on to the following.
Uninstall / re-install the program – As stated above, the error message often clearly states what program cannot be launched when a rundll error is encountered. Uninstall the program and try installing a new and up-to-date version. When you have uninstalled the program, be sure to delete and files or folders and then re-install the new version. Restart your computer after the installation completes and try running the program.
Run an anti-virus scan – Using Windows Task Manager, you can check the directory for any file. By opening Task Manager and clicking on the Processes tab, you will be able to see all instances of rundll.exe / rundll32.exe that are currently running. You need to have the Command Line column present to see the path for the file. To view the Command Line column, go to View \ Select Columns and then tick the check box beside Command Line. If you see an instance of the file not found in the System32 folder, you should run a virus check to find and fix the virus.

No Signal Message

2010-10-27T16:09:00.000-04:00

Nothing can be more frustrating than turning on your computer and then being faced with the No Signal message being displayed on your monitor, particularly if your computer has started fine and appears to be running (fans whirring, lights on, etc.). Of course, to make matters that little bit more annoying, you can’t see what your computer is doing.

The No Signal message literally means that your monitor is not getting a signal from your computer, but it does have power. There are many different reasons why this could be happening, so the solution will depend on what the actual cause is.

Check the Cable

Before doing anything else, you should make sure that the problem is not due to the cable connecting your monitor and computer. First, you should ensure that the cable is plugged in properly to both the monitor and the computer. Also, ensure that it has not been damaged in anyway. If the cable appears fine, yet you are still faced with the No Signal message, you may want to try another cable just to be sure. If possible, use a cable that you know works. If you are still faced with the No Signal message, then the next cause to check is the monitor itself.

Faulty Monitor

Often, if there is a problem with the monitor, not only does the No Signal message appear on its screen, but most computers also beep on start up when the monitor should be connecting. To determine whether it is your monitor, try plugging the suspect monitor into another computer. Also, you can try plugging a different monitor into your computer. If the monitor doesn’t work when plugged into another computer, then it is likely that you need to have something repaired. If you try a number of different monitors and none of them work, then there is a problem with your computer.

Update Drivers

If you have one monitor work but not another, it could be down to the fact that you have an out of date or faulty driver. Use the Device Manager in Windows to update and fix any drivers. Once you have checked your drivers, try plugging the monitor in to see if it now works.

Graphic Card Issues

Sometimes a faulty graphic card can interfere with how a monitor works. Again, you can check the drivers for a graphic card using Device Manager. Also, you can test the graphic card compatibility by taking out one card and putting in another. If you feel uncomfortable doing this, take your computer to a repair technician so that you don’t cause any further damage.

HTTP 500 Error

2010-10-20T14:58:00.000-04:00

HTTP 500 errors can occur with any browser at any time. As with most browser errors, 500 errors can be customized based on the website where it is encountered. No matter how the error looks though, it will always mean the same thing. When you are faced with a message telling you that there is an HTTP 500 error, it means that there is a problem on the server where the website is being hosted.

All 500 errors will be shown as a normal web page within the browser and will contain messages similar to the following:

500: Internal Server Error
HTTP 500 Error – Internal Server Error
500 Error

This is a very general code that is used to show that something is wrong on the server, but the exact problem is unknown. Fortunately (and unfortunately), this means that the problem has nothing to do with your computer or the browser you are using, but instead with the website itself. In other words, it is a server-side error.

While the error is due to something wrong on the server, there are things you can do to try and get to the web page you want to look at.

First, try reloading the URL that you are visiting. In some cases, these errors are due to a very temporary glitch and reloading or refreshing the page can often rectify the situation. You can try hitting the refresh button or you can try re-typing the URL into the address bar.

If reloading the website doesn’t help, try visiting the page later. Most 500 errors are temporary in nature and while some seem to correct themselves right away, others do need the web developer to make some corrections. If this is the case, visiting the site later will give the developer time to make any necessary corrections.

Most websites provide a way to contact the web developer or designer (usually by providing an e-mail address). Contacting this person is one way to ensure the issue is noted and that the person gets to work on the situation as soon as possible.

Spool32 Error Message

2010-10-13T11:50:00.000-04:00

With older versions of Windows, 95, 98 and ME, spool32.exe was the application necessary to control print jobs. Spooling allows print jobs to be stored on the hard drive of a computer prior to them being sent to the printer for printer. The print jobs are stored temporarily while the printing is occurring. The reason behind spooling is that by moving the print job from the program from which it was sent to the hard drive of the computer, the user would be able to begin using the program again much more quickly instead of having to wait for the printing to finish.

If something within the computer is preventing this process from happening correctly, spool32 error messages will be generated and displayed. Generally, one of the following messages will be displayed when a spool32 error occurs:

SPOOL32 caused a General Protection Fault in module Kernal32.dll at [system address].
SPOOL32 caused an Invalid Page Fault in module Kernal32.dll at [system address].
SPOOL32 causes a Stack Fault in module Kernal32.dll at [system address].

No matter what error message you receive, you should try each of the following to correct it. Upon completing one of the steps, try to print. If a spool32 error message still occurs, move on to the next step.

Perform a Clean Boot – A clean boot disables all third party programs and ensures another program, such as an anti-virus program, is not causing the problem.
Change How Print Files are Handled – Instead of having print jobs spooled, you can change the format from Enhanced Metafile (EMF) to RAW. In order to change the spooling settings, you need to open the Properties dialog box for your printer. On the Details tab, click Spool Settings and then click Print Directly to the Printer. In the Spool Data Format box, choose RAW.
Update or Fix Printer Drivers – Outdated drivers or drivers with errors can cause printing to stop working. Within the Windows Device Manager, you can check if a printer driver has an error (usually shown by an exclamation point on the driver). Also, from within the Properties of your printer, you can update the drivers.

Firefox is Already Running Error Message

2010-10-06T11:09:00.000-04:00

A common error message that is encountered when using Firefox is:

“Firefox is already running but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.”

This error message will appear when a Firefox is initially being started, and it can be caused by a number of different reasons, including:

Firefox did not shut down properly the last time it was used,
The Firefox profile folder cannot be found or accessed by Firefox, and
There is an issue with access rights available for Firefox.

Each of these issues can cause the Firefox is already running error to be displayed when a new instance of Firefox is attempted to be launched. Unfortunately, the error message is always the same, so there is no way of knowing which issue is causing the problem. As such, each fix will have to be worked through until the error is corrected. Profiles and access rights will be addressed in the future.

Using Task Manager to Close Firefox

If Firefox did not close properly the last time you used it, you can either restart your system or use Windows Task Manager to correct the problem.

In most cases, when you open Task Manager (Ctrl+Alt+Del), you will not see an instance of Firefox running in the Applications tab. Instead, you will have to go to the Processes tab and close Firefox from there. Scroll down through the processes until you find firefox.exe. Click it to highlight it and then click the End Process button. Do this for all entries you find.

You should now be able to start Firefox normally.

Restarting Windows to Close Firefox

In some cases, even though you closed Firefox, it may still be running in the background (due to an error on closing). You can close all background applications by shutting down and restarting your system. If it is running in the background, you may receive an error when the computer is trying to close asking if you want to shut down the program.

When your computer starts up again, you should be able to start Firefox as normal.

R6034 Runtime Error

2010-10-01T09:05:00.000-04:00

R6034 runtime errors often occur when browsing the Internet or opening or closing an Internet browser, usually Firefox, Internet Explorer or Google Chrome. They can also appear when trying to shut down a computer. Many computer users can become frustrated very quickly with R6034 runtime errors as they do not know when or why they are occurring.

In most cases, an R6034 runtime error is caused by a damaged or corrupted file in the Windows registry. Because the role of the Windows registry is to keep track of all activity that occurs on a computer, installing, removing and using applications means that changes are constantly being made to the registry and the files found within it. Over time, the registry will begin to accumulate damaged files or fragments of files, usually due to installations or removals that do not complete properly. These files can then affect how well the registry runs and cause errors such as the R6034 runtime error.

Removing R6034 Runtime Errors

While these errors can be annoying, they are often quite easy to correct. In most cases, running a virus check and a registry cleaner should find and fix any errors within the registry that are causing errors such as the R6034 runtime error. There are many registry scans and cleaners available for download. Most provide a free scan of the computer, but will ask users to pay for the fix side of the program.

After downloading and installing a virus scanner and registry cleaner, you should start your computer in Safe Mode before running them. The reason to do this in Safe Mode is that most functionality isn’t available, which will allow you to make changes to the registry without affecting the rest of the computer.

To run in Safe Mode, restart the computer and when the screen appears showing the computer hardware, begin to tap the F8 key. This will take you to the Advanced Boot Options screen, which allows you to choose how you want to start your Windows session. Scroll down using the arrow keys until Safe Mode is highlighted and then press the Enter key. Once your computer has booted in Safe Mode, run the virus scan and then the registry cleaner. When these applications are finished and the errors have been corrected, you can restart your computer and it will automatically boot to a normal Windows system.

MSN Messenger Error 80048820

2010-09-29T14:31:00.000-04:00

Error 80048820 can occur when trying to launch and log on to the Microsoft Messenger application. When this happens, you will often be greeted by a pop-up box that says “Sorry, we were unable to sign you in to the MSN Messenger at this time. Please try again later.” In the bottom left hand corner, a numeric code is shown that tells you which error you have encountered, in this case, 80048820.

In most cases, this error is triggered because the system time or date is incorrect and needs adjusting. Other possible causes of error 80048820 include: Internet Explorer has an incorrect proxy setting, the softpub.dll file has become de-registered, or firewall problems. In order to resolve this error and stop it from happening, you can do the following:

Log on as an administrator and correct the computer’s clock and date so that it is showing the right time. This is the most common cause of this error, so once you have done this, try launching MSN Messenger. If this did not correct the error, move on to the following.
In Internet Explorer, go to the Tools menu and click Internet options. Go to the Connections tab in the pop-up box that opens and then click LAN setting. In the LAN setting box, make sure that the check box beside “Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)” is unchecked and then check the box beside “Automatically detect settings.” Click OK through the boxes to save the settings.
Turn off your firewall temporarily and try to connect. If you can, then you need to adjust your settings in your firewall so that MSN Messenger is allowed access when the firewall is turned on.
Finally, in some cases, correcting this issue can be as easy as unplugging your modem. Removing the power source for 15 – 30 seconds from your modem resets the connection and may be all you need to get yourself back on Messenger.

Internet Connection Error 619

2010-09-22T14:16:00.000-04:00

When attempting to connect to the Internet from a computer that has Windows XP installed, a connection error may be generated. If connection error 619 occurs, it often causes the connection attempt to fail, which means that you will not be able to browse the Internet at all.

Internet connection error 619 can be caused by a number of different factors, including: a third party program, a problem with the access numbers provided by your Internet Service Provider (ISP) for those using dial-up, a modem problem, or a router problem. Depending on what is causing the error, there are different methods for resolving it.

If a third party program is causing a problem with your Internet connection, your best bet is to uninstall it. Once the program has been uninstalled, you should try connecting to the Internet to ensure that has resolved the problem. If you can once again connect to the Internet, you can try re-installing the program to see if it was just an issue with that installation. If it once again interrupts your connection, you should remove the third party program from your computer.

With a dial-up connection, there are often several numbers you can try to connect to the Internet. You should try all of them to see if any of them will connect. If you are still having issues, you may have to make some changes to your telephone line, like removing call waiting or adding a custom prefix when dialing your ISP.

To confirm if there is a problem with your modem, you should check its status in Device Manager. If there is an X or any issues, you can uninstall your modem. Once it has been uninstalled restart your computer and it will attempt to install the hardware. You may have to provide a disk for this. Once your modem has been installed, you can run a query on its set up from within the Properties window. If it appears to be set up correctly, try connecting again.

To resolve issues with your router, you will need the manual that was sent with it. Within that, you will find an IP address to enter so that you can check the configurations of your router. Follow the steps and ensure your router is set up as provided by your ISP.

If none of these remedies work, contact your ISP to determine if the problem is at their end.

npswf32.dll Error

2010-09-16T13:58:00.000-04:00

When browsing different sites on the Internet, it is not uncommon to come across sites that use Flash and Shockwave as part of their programming. Particularly those sites that are animated will have some kind of Flash programming embedded. The npswf32.dll file is associated with the plug-in that is needed to run the Shockwave animations on these websites.

When there is an issue with npswf32.dll, it will often cause a browser to crash, particularly with older versions. The fact that your browser crashes and you get an npswf32.dll error means that either your browser is out of date or the version of the npswf32.dll file on your computer is out of date.

To stop your browser from crashing when you visit pages that include Shockwave applications, you can do one of two things (in some cases, you may need to do both):

Update your browser – Older versions of Internet browsers may not be able to connect properly with newer Flash plug-ins. Whichever browser you are using, you should download and install the latest version available. If you are still having problems after doing this, then it is likely that you will also have to update the npswf32.dll file version.
Update the npswf32.dll file – If you don’t know what version of the npswf32.dll file you are using, it won’t hurt to try updating it. You can do this in a number of ways. The easiest and best way is to install the latest version of the Flash player. By doing this, you will be installing all the most up-to-date files associated with it. The npswf32.dll file is often found in a number of places on your computer, so you could copy it from another location, or download it from the Internet and replace the file you have.

Windows Media Player Error C00D11B1

2010-09-14T11:25:00.000-04:00

If Windows Media Player cannot play a particular file, you may encounter the C00D11B1 error message. There are a number of different reasons that this error message is displayed, including:

The driver for the sound card in your computer needs to be updated.
The sound device you are trying to use to play the file has an out of date driver.
The sound device is not functioning properly.
A sound card or hardware to output sound has not been installed on your computer.
If trying to play an Internet file, the server hosting the file may be busy.
The file itself may be corrupt.

Because this is such a wide ranging and varied list, the first thing that needs to be done is to determine what is causing the error itself. Obviously, if you haven’t got a sound card or sound device installed, then you will need to do so. If you do have a sound card and sound device installed, then the best way to determine if one of them is the issue is to use Device Manager.

To run Device Manager, right click Computer (My Computer) in the Start menu and then click Manage. When the window opens, choose Device Manager from the left hand column. In the center column, expand Sound, video and game controllers. This should list your devices. If there is an X beside any of them, then it has been disabled. Right click and click enable.

To update the driver, right click your sound card or device in Device Manager and click Update Driver Software.

If the problem is with an Internet file, you can’t do a lot about it and will just have to try later. Finally, if the file is corrupt, you will not be able to play it and should try to find a new version of the file, one that is not damaged.

Runtime Error 339

2010-09-08T10:55:00.000-04:00

One of the most common error types to come across when working with a Windows computer is runtime errors. Particularly as computers age and are used more and more, it is likely that runtime errors will occur more often.

Runtime error 339 commonly occurs due to a missing file when trying to install software on a computer. Specifically, this error occurs if the file that is missing is an .ocx file. OCX files are commonly referred to as ActiveX controls. These types of files can be used by many different software programs and usually control the interface between the user and the program.

Unfortunately, runtime error 339 doesn’t occur when you are installing the program, but is usually triggered when you try to launch it after installation or try to use some part of the program. The specific activity requires the missing .ocx file, which in turn causes the error message.

The most common reason for runtime error 339 messages is missing or corrupt Java files or ActiveX controls. Ensuring your versions of Java and ActiveX are up-to-date is one way of combating these types of errors. Also, the files may have been corrupted due to errors in the registry of your computer. In this case, it is worth running a scan of your hard drive and then using a registry cleaner to get rid of any corrupt or damaged files. Once you have done so, you should try re-installing the program.

Windows Installer Error 1722

2010-09-03T10:29:00.000-04:00

While most software programs come with their own installation program, it is not uncommon for the installation to actually be run by the Microsoft Windows Installer. Microsoft included the Microsoft Windows Installer as a built in feature of Windows XP, 2000, 2003 and Vista.

If everything is running normally, upon starting the installation, you would just have to click through each window in the step-by-step process until the installation is complete. Unfortunately, this doesn’t always happen and, when there is a problem with a software installation, that is when the error 1722 message can appear.

Installer error 1722 occurs when the Windows Installer cannot run the necessary files required to install the program. As a result, the installation may fail and quit prematurely or you may get a message saying there is a fatal error during installation. The reason the installation fails is usually due to the files being damaged, corrupted or missing or due to a problem with the Windows Installer itself.

There are a number of ways to fix an installer error 1722, which include:

Try using a different software program. If you have downloaded it, delete the original and download again as there may have been a problem during the download. If you are installing from a disk, try using a different one to see if the problem persists.
Ensure the latest version of InstallShield is installed on your computer. If not, download and update your version.
If you are prompted that the files can’t be found, you can do a search to point the installer to the correct location. If the files are in fact missing, you will need a new program to install.
Finally, if none of the above work, you may need to run a registry cleaner to remove any corrupt files left from previous attempts at installation. Once your hard drive has been cleaned up, the installer should run fine.

Fixing JavaScript Errors

2010-08-31T08:41:00.000-04:00

Different Internet browsers show that there are JavaScript Errors in different ways. In most cases, you will have either a warning sign in the status bar or a window will pop up explaining that there are problems with a script running on the page. If you only get the warning icon, you can find out what’s wrong by clicking on it. This will open the window and give the details of the errors that are encountered. There are times where the error will state that there is a JavaScript error, although most of the time it will just say there is a problem with a script running on the web page.

How to Fix JavaScript Errors

If you get a scripting error message, the first thing you should do is close the window and try to load the web page again. If you get the same error on trying to load the page again, there can be a number of causes.

Internet connections can actually effect how well and if sites will load and run. With dial up or slower broadband and cable connections, more complex web pages may not run. This is due to the time taken for the site to download and the capability of the Internet connection.

Ensure that you have JavaScript installed in your browser and also make sure that it is an up-to-date version. You can find out if your browser runs Java by checking the following:

Firefox – Tools > Options > Content, check the box Enable JavaScript
Internet Explorer – Tools > Internet Options > Programs, click the Manage add-ons button and scroll down to make sure that JavaScript is enabled.

If you are unsure, visit the Java website and follow the instructions for installing Java for the browser you are using.

Finally, if none of this helps, there may be a problem with the code, and if you did not write the web page, then there is little that you can do, except contact the webmaster for the site and let them know.

Introduction to JavaScript Errors

2010-08-26T16:21:00.000-04:00

At one time or another, it is likely that all Internet users have been confronted with a JavaScript error. While what happens depends on the browser being used and the type of error, what JavaScript errors tell you is that a script on the web page that is being viewed either contains an error or not running properly, but what does this mean?

What is JavaScript?

JavaScript is a type of scripting language used to code the elements of web pages and web sites. There are a number of different scripting languages in use, including HTML, which is the most basic, but JavaScript is one of the most popular languages used for coding advanced web sites. JavaScript is referred to as a client side language, which means that it runs on the client’s browser and not on the server where the web page is stored. In other words, everything that happens due to JavaScript coding happens on your computer.

What Causes JavaScript Errors?

One of the simplest answers to why JavaScript errors occur is because it is a client side language, which in turn means that there is greater scope for things to go wrong when a web page is attempting to load and run. Web pages that are coded using JavaScript are compiled on the Internet browser on the user’s computer. As web sites become more and more advanced, the additional features can make them slower to load and even cause them to stop running altogether. It is when this happens that JavaScript errors begin to appear.

Five Tips for Resolving ntdll.dll Errors

2010-08-24T10:59:00.000-04:00

As stated previously, there are a number of different ntdll.dll error messages that can be caused by a variety of reasons. Here are five ways to try to resolve ntdll.dll errors when they appear:

If this is the first time you have received an ntdll.dll error, the first thing you should do is shut down and restart your computer. The error message could be a one-time glitch and restarting your computer may correct the problem.
Should you get the error message during or just after installing a new version of Windows, the first thing to do is check the actual disk you used to make the install. If the disk is damaged in some way, scratches for example, the install may have completed successfully, but errors may have been caused during the process. If the disk is fine, try installing again. If you are still having problems, you may have a faulty version of Windows itself, so you should try installing from a different disk.
An ntdll.dll error that appears when you launch or run a particular program is a pretty good indication that there is something wrong with that program. Uninstall and re-install the program. Also, make sure you have the latest version and have installed any updates, etc.
If you get the error on running Internet Explorer, it may be caused by an add-on. To test this theory, try using a competing browser like Firefox to determine if you get the same message. If you don’t, then the problem is specifically with Internet Explorer. You can either disable each add-on and test to see if you get the message or uninstall and re-install a clean version.
Make sure you have installed all the latest versions of Windows service packs. Outdated service packs can conflict with programs and cause ntdll.dll errors. Microsoft has addressed issues that caused ntdll.dll errors previously, and by keeping your Windows updates up-to-date, you can benefit from these fixes.

What are ntdll.dll Errors?

2010-08-18T17:34:00.000-04:00

ntdll.dll is a Microsoft file that can be found in all versions of its operating systems, from Windows NT and XP all the way through Windows 7. The operating system installed on the computer will determine where the ntdll.dll file is found.

There are a number of different causes of ntdll.dll errors and various error messages can be displayed. In most cases, ntdll.dll errors are due to an unknown error on the hard drive. This error can cause errors with Internet Explorer and Windows Explorer, and can even make the computer crash.

ntdll.dll Error Messages

ntdll.dll error messages may be displayed when a program is starting up, running or shutting down. Also, they can appear during Windows start up or shut down. In some cases, the error message may even appear during an installation of Windows. One of several common error messages appear when an ntdll.dll error has occurred, including:

STOP: C0000221 unknown hard error \SystemRoot\System32\ntdll.dll
STOP: 0xC0000221 unknown hard error C:\Winnt\System32\Ntdll.dll
STOP: C0000221 unknown hard error Path\File_name
Crash caused in ntdll.dll!
Unhandled exception at [ANY ADDRESS] (NTDLL.DLL)

This is not a list of all of the ntdll.dll error messages that can be received, just an example of some of them.

Causes of ntdll.dll Errors

While there are a wide range of causes of ntdll.dll errors, in most cases, the error is down to the ntdll.dll file itself. Many times errors occur because the actual file has been corrupted in some way. Other common causes of ntdll.dll errors are hardware drivers that have been damaged or corrupted and issues occurring between Windows and other programs. In some rare instances, an ntdll.dll error is a result of malfunctioning hardware.

Repairing Corrupt Exe Files

2010-08-13T10:58:00.000-04:00

In the previous post, we looked at how to replace .exe files, or the files needed to run all programs and applications installed on a computer. The other way to correct .exe errors when they occur is to repair the file that is causing the problem.

Repairing an Exe File

If the file that is causing the errors cannot be replaced, then repair is the other option available. There are two different ways that .exe files can be repaired, and one is definitely a lot more difficult and should only be attempted by advanced computer users. Basically, when it comes to repairing files, you can either find the step-by-step instructions on the Internet or the second way is to use pre-made software and tools to make the corrections.

There are many help pages and forums that can be found with a quick search of the Internet. These sites will provide the detailed steps that are required to locate and then address any errors that may be found in the .exe file. Of course, this means that the person making the repairs must have some basic knowledge of programming code and also, be meticulous in following the steps. As stated, this is not easy, but it is doable by many computer users, even those who are not trained programmers.

The other option is to run a registry scan. This will go through the entire drive of the computer and highlight any potential errors or flaws that are causing problems for the computer. It will also find files that are not required and could be removed safely, which could cause problems with other programs as well. Once errors have been found, there are software programs available that will fix any errors found by a registry scan, including .exe files. The scanning part of these programs is often free, but it usually costs to have the error correction part of the program.

Fixing Exe Errors by Replacing the Files

2010-08-10T13:43:00.000-04:00

Computer files that end in .exe are executable files, which means the file will cause the computer to carry out certain functions based on encoded instructions. In other words, these types of files are what are needed to run the programs, or applications, found on any computer. Of course, because these files are used all the time, it is inevitable that eventually errors will crop up.

If an .exe file stops working properly, you basically have two choices for correcting the issue. You can either:

Replace the file, or
Repair the file.

Replacing an Exe File

Before you can replace the .exe file that is causing the problem, you need to identify which program it belongs to. In some cases, this will be relatively obvious, especially if you get the error when you are trying to run a specific program. In the times when it isn’t so clear, the best bet is to do a search on the Internet for the filename. It is highly likely that you will find out information on the file, including what program it runs.

You may be able to just replace the .exe file with a clean version (either the original or one that has been downloaded), but in most cases, it is likely that you will actually have to uninstall and reinstall the entire program to which the .exe file is related.

400 Bad Request/Bad File Request

2010-07-16T08:06:00.000-04:00

Web errors offer little information as to why they happen and what to do to fix them. Moreover, any information they do offer can be quite cryptic and mired in technical jargon, usually undecipherable to the common user.

A common web error is the “400 Bad Request/Bad File Request” as it can often come from minor mistakes in the web address or the Uniform Resource Locator, URL. For many web servers, the URL must be exactly accurate in order to reach the page that is requested. The error will occur if there is an error in the spelling of the URL, including case sensitive characters. This means that all of the capital and lowercase letters in the intended URL must be the same as what the user enters into the address bar.

Essentially, what the 400 Bad Request is telling you is that there is some part of the URL that has been entered incorrectly. The web server hosting the site cannot find what you have requested. This gives the error the name of “Bad Request.” If you are entering a specific file path or name and have entered it incorrectly, you may get the “Bad File Request.” In fact, all 400 series of errors imply that the issue is with the user and so the solution must be with the user as well.

This can be difficult with longer URL addresses as many have long complicated strings of seemingly unrelated letters. Try to use hyperlinks directly by clicking on them wherever possible or by copying links and pasting them into the address bar instead of recalling them from memory, especially if they are these kinds of long complicated URLs.

The wrong punctuation can also cause this error as the web server hosting the page or file you are trying to access will read punctuation as letters. Keep in mind that these are considered letters in many different areas of computing.

Finally, you may not be authorized to view the specific file that you are attempting to access. However, in this case, you will usually receive a very specific 400 error message that states “403 Forbidden/Access Denied,” which refer specifically to this instance.

Blackberry Synchronization Errors

2010-07-14T10:51:00.000-04:00

Synchronization software is almost deceptively complicated to create and make run effectively. The complications related to this type of software become more plentiful as the sophistication of both the computer and their synchronized peripherals increases. When many of us have mobile devices that approach the complexity and computing capacity of our desktops or notebooks, or even exceed those credentials, synchronization software is running to keep up.

Blackberrys are no exception. The many models under the Research in Motion brand comprise a market share of 41.6% of smart phones in the US market. To put this in perspective, Apple iPhone brand takes second place in market share with 25.3%. Most phone carriers will have two or three Blackberry models on their product line. Additionally, when users consider that many of the same or similar programs available on their computer operating systems are installed on their Blackberry, complications can arise.

Blackberrys practice a system called two-way mirroring. This means that programs subject to synchronization, such as e-mail and calendar programs, not only update data from the computer onto the Blackberry, but vice versa. Occasionally data will have to be either expanded or compressed to fit the operating system on both devices.

Most synchronization errors stem from incompatible versions of the Blackberry operating system and Blackberry manager on your computer. Make sure that all versions and patches are up to date. Blackberry also uses Intellisync software to sync devices. Issues can arise with this software in terms of data file paths and new versions.

If you are having issues with Intellisync, you may need to configure the software to be specific to your device. Select the option to configure the PIM, which is your archiving software. Once you have selected the relevant options to your device. Also be sure that the ability to see hidden folders in your documents as these folders will not be included in the sync, but may have relevant information that may cause issues with the sync.

Other sync issues may be with the specific programs themselves, so if synchronization issues persist, makes sure the programs on your computer are set up for hand-held device use. The programs on the Blackberry will be set to sync as a default.

DES is Turned Off, Press Any Key to Continue

2010-07-12T09:05:00.000-04:00

Many users try to power down their machines as responsibly as possible by using the Start menu, clicking the “Shut Down” button and choosing the “Shut down” option and, once all programs have been closed, turning off the machine if applicable. But unexpected power offs happen. Power outages, tripped power cords and depleted laptop batteries don’t always allow users to treat their machines the way they would like. When a power off does happen, all users can do is hope they’ve saved their work and expect no complications once a new power source is found.

If your machine has a Gigabyte motherboard, you may encounter the error “DES is turned off, press any key.” DES stands for “Dynamic Energy Saver,” which is a background firmware program meant to optimize the use of your motherboard’s energy efficiency. However, if the machine is not shut down properly, the Energy Saver is not able to guide the energy efficiency necessary to safely power down. Simply put, during an unexpected shut off, the DES will automatically revert into off mode.

Unlike the dialog promises, the command of pressing any key will not work. At this point your only option will be to shut off the machine and try again. However, this error message and the corresponding unresponsive command will persist until some hardware modifications are complete.

Once the machine is off, remove the battery, which will disconnect any residual power source to the motherboard and reset the basic input/output system (BIOS) back to its default settings. This is necessary as a default setting for the DES system is to be on. The battery should be the only thing you remove. Once you start removing other cards and hardware components, a variety of errors can occur.

Replace the battery and turn the machine back on. It may need to restart in safety mode to ensure that Windows 7 starts properly. This should allow all of the default settings in both the operating system and the BIOS to repair itself.

After the machine has started normally and you have not gotten the DES error message, select the Start menu with the Windows 7 logo and find the Gigabyte program. Disable the Dynamic Energy Saver program to ensure that you do not get the same error message again.

Operating System Not Found

2010-07-09T11:27:00.000-04:00

You can encounter the frustrating error of “Operating System Not Found” as soon as your machine starts up. It can also appear as “Missing Operating System” or “Setup did not find any hard drives installed on your computer.“ Often, it will not allow you to interface at all with any of the operating system functions. This means there is little that you can do as a user to correct the problem.

This usually happens to machines that have Windows XP installed. The error appears at the start up and does not allow further interaction with the interface of the machine. Users can take some relief that this error is likely not caused by something they did.

When this error appears, it means that there has been a problem with the firmware of the machine. Firmware is a type of electronic and computing system that in some ways could be thought of as software, but is typically much simpler and more integral to the operation of a machine than other software.

Setting the time on a microwave is a user interacting with firmware; the firmware of the microwave. The firmware tells the machine how long to operate for. However, it might be a stretch to call the time settings on a microwave “software.” In computing, the line between these two programming systems often blurs, but computers do have many programs that are clearly defined as software. For our purposes, we can think of software as a program where a change does not affect hardware. Any changes to firmware, however, can and often do affect the hardware.

All PCs have a protocol called a BIOS, which stands for “basic input output system.” The BIOS is part of the firmware of your PC. When you start your machine, you may see the Windows logo and status bars that indicate to you the machine is starting up. Inside the machine, however, is a very different story. This BIOS is connecting the hard disk where your information is stored to Windows XP, so you can access it.
The “Operating System Not Found” error can mean one of the following things:

The basic input/output system (BIOS) does not detect the hard disk.
The hard disk is damaged.
Your hard drive has a malformed master boot record, meaning that there has been a problem with the processes of your computer booting up.

Unfortunately, as this is an issue with the firmware, which can affect the hardware, some extensive physical repairs may need to be done. Check the physical state of your machine to make sure no liquids or dents are in the casing. Check for any exposed components, which may have become damaged. It may be necessary to contact the actual manufacturer of your machine instead of Microsoft and take it to one of their repair centers. Hardware damage can cause irreparable data loss, so back up often!

iPhone Error 0xE8000025

2010-07-07T10:15:00.000-04:00

Most users probably have a lot of their personal and important information stored on their computer, but the iPhone promised to transfer much of this information to a user’s pockets with its impenetrable exterior and constantly evolving interface. Unfortunately, for many users though, the first time trying to transmit this information can cause the iPhone “0xE8000025” error.

When a user attaches the iPhone to their computer through a USB cable, iTunes, if not already opened should start up. Other programs will start up as well depending on the apps (applications) the user has downloaded onto his or her iPhone. These can include calendar programs and camera software. iTunes, however, is the main program responsible for transmitting music and apps updates. The user should be able to see his or her iPhone in the sidebar of iTunes and its progress when it is sync-ing with the program. This is when the error most often occurs.

The sync-ing software is complex and must ensure that all programs on the iPhone are compatible with all information on your computer. An outdated version of iTunes will not be compatible with the iPhone so a user will have to download a version of iTunes equal to or higher than 7.5. This is because iOS 3, and soon iOS 4 on the iPhone 4, are only compatible with later versions of iTunes. This causes the “0xE8000025” error.

The software can usually be downloaded directly from Apple for free. You may be notified of this the first time you connect the iPhone to the computer, as the iPhone will search for the correct version of iTunes. However, if you are using your iPhone on a different computer than you usually do, you will get the “0xE8000025” error, meaning that it cannot find the correct version and update your iPhone.

Also, to download apps, you must start an iTunes store account. If your account name has a character outside of letters, numbers and basic punctuation, iTunes will not be able to negotiate the updates for your iPhone as the sync-ing software does not know how to read this punctuation.

This error can be common for iPhone users, but is easily fixed by either updating your version of iTunes for free or changing your iTunes user account name to simple letters, numbers and nothing beyond basic punctuation.

Wii Error Code 51330

2010-07-06T09:07:00.000-04:00

Like many gaming consoles, the Wii console can be integrated with you home WiFi system. This integration is commonplace and allows online gaming as well as for users to connect with other gamers remotely. Wii allows you to create small avatars of yourself, known as Mii that can appear in the games of users all around the world.

However, like network connection errors with standalone computers, errors can occur with your Wii connection. A common error for Wii gamers is the Error Code 51330, which has to do with security settings of your WiFi network.

Currently, Wii is only compatible with an older security certification program, known as the Wired Equivalent Privacy (WEP). If you have set your network access to a certification program called WiFi Protected Access (WPA), the network will have stricter security protocols as set-out by the IEEE 802.11 standards of WiFi protection. This update of the standards for WiFi connections was due to issues involving PC operating system compatibility and key attacks, which are not relevant to the Wii.

Your Wii broadcasts something called a Service Set Identifier (SSID), which identifies it to the router. Your Wii will only broadcast the SSID that is compatible with a WEP, which will cause problems if you have set your router to a WPA standard and password. These setting can be changed either by calling your service provider or by making the switch on your router. Of course, if you change this setting on your router, you will have to set other devices to WEP to make sure they will be able to connect as well.

Error Code 51330 can also be resolved without changing the actual settings of your router. Instead, you can enter the WEP password manually through your Wii’s settings. On the router menu, select the manufacturer of your router and match the router to the menu list.

Typically, if the Wii cannot negotiate this network compatibility, a restart of both the Wii and the router may resolve it to make sure the SSIID broadcast is clearer. The Wii should pick up the SSID automatically, but require a manual configuration of the settings by you.

Check the manual you received with your Wii to ensure that you have compatible hardware to gain WiFi access. The hardware should be able to resolve the issue as long as the WEP password is enabled.

Outlook Connection Errors

2010-06-29T10:27:00.001-04:00

When you try to send and receive e-mail using Microsoft Outlook, you may be familiar with some of the common error messages that indicate there is a problem with the connection or server. The server cannot be found or the server being interrupted are both common error messages that Outlook users may receive.

Listed below are just a few of the most common connection related error messages that are sent by Outlook:

The server could not be found (0x800ccc0d)
Sending and Receiving reported error (0x800ccc0f)
Sending and Receiving reported error (0x80042109)
The operation timed out waiting for a response from the POP server (0x8004210a)
A time out occurred while communicating with the server (0x800ccc19)

Although these error messages appear to be different, they all basically indicate a problem with the connection, which is often due to:

Your e-mail service is temporarily unavailable
You are not connected to the Internet
Outlook was accidentally removed from your computer or was damaged during installation

To troubleshoot through these common connection problems, try the following:

Try to connect two or three times. Sometimes if an e-mail server is unavailable, it is only for a few minutes before it works again. E-mail service problems can only be repaired from the service end. It may be as simple as waiting for your connection to be reinstated.
Verify that you are connected to the Internet by starting your browser and typing in an address. If you are able to load the page, then this is not the issue.
Send yourself a test e-mail using your Outlook. If this works, it would appear that connectivity and Outlook are both working as they should be.
You can start from scratch and re-install Outlook on your computer system by either installing a brand new version or doing an Internet search for the latest service pack for your operating system. If you choose to do this, you should visit the Windows website and identify the Windows program that you currently have, so you download the correct service pack for your system. This download will provide you with a fresh copy of Outlook without any problems.

USB Device Error Code 10 in Windows XP

2010-06-25T10:36:00.000-04:00

Plugging a USB storage device into your computer can often result in either nothing or an error code; both being frustrating for the user. USB stands for Universal Serial Bus which is a way for a computer to establish a communication link between a device, such as a memory stick or flash drive, and the host computer.

Portable storage devices are small and can be purchased with different amounts of memory on them. Many people use portable storage devices to store information that they can easily transfer from one computer system quickly and easily. As with any computer equipment, you have to be prepared that systems, devices and connections don’t always work as they are intended. USB error codes do occur and usually in a few steps, problems with the device or the USB port can be easily remedied.

If you get any type of USB error code, you first want to ensure that the device itself is working. Plug the USB flash drive into the USB port on another system and see if you have any problems. If not, the device is not the problem; rather it is the configuration of the computer that would not accept the device. As with other errors, different codes mean different things. For instance, the code 10 error indicates that the device cannot start.

If you are using Windows XP and have encountered a USB error code, the best way to resolve it is to remove and re-install all of the USB controllers:

Click on Start
Right click on My computer
Click on Properties
Click the Hardware tab
Expand the Universal Serial Bus Controllers Section
Right click the devices under the USB controllers and click Uninstall to remove them one at a time
Restart the computer, which will allow the computer to reinstall the USB controllers
Plug in the removable USB storage device
Test your USB device to see that this has resolved the issue and the error code 10

If you continue to have problems with USB error codes you should first contact Microsoft Support or your local computer repair shop for further assistance, as this could actually be a faulty connection in the computer hardware itself.

Mac Error Code 0

2010-06-22T11:34:00.000-04:00

It may make you wonder why any error code would have a 0 rather than a number to identify it. This is a good question that remains without an answer, but error code 0 does mean something in the world of Mac computers. The error message often says that the file cannot be copied or an unexpected error has occurred, code 0. This usually signifies that the file is too big to copy.

The Mac error code 0 is considered an unidentified error that typically occurs when transferring files that are bigger than 4GB to a FAT32 hard drive. The File Allocation Table (FAT) system is used on many computer file systems and memory cards as a way to organize data in a relatively simplistic way. It is commonly criticized because it is said to make poor use of disk space, which causes overloading. It is supported by almost all of the current operating systems, which makes it very versatile. Placing many files on a system that has a FAT32 system can cause the system to slow down and even crash.

A Mac has a file size limit of 4GB by design. This means that it is likely that you will receive an error message if the file that you are trying to download or copy is too large for the file system. Typically, this will occur when you are attempting to copy a large file to a disk that is in the FAT32 or MS-DOS format. These systems are not equipped to accommodate files that are larger than 4GB, even if there is enough space on the drive to do so.

If you are trying to copy a file of 4GB or larger, you will need to reformat the hard drive to accommodate the size of the file. You can reformat your hard drive by:

Backup all of your files before attempting reformatting.
Open the Disk Utility from /Applications/Utilities/Disk Utility.
Double click on the Disk Utility program to bring up a list of all of the drives available on the computer.
Choose the name of your hard disk by highlighting it.
Select the Erase tab. This will display the options for erasing the hard drive and reformatting it to work on the Mac.
From the Volume Format menu you will choose Mac OS Extended. It is also recommended that you name your hard drive.
Click the Erase button and then click Erase again to confirm this is what you want to do.
Once the erase function has finished, quit out of Disk Utility and then you can reload any data you have backed up from your backup copy.

Reformatting your drive should both eliminate the Mac error 0 and allow you to have more space on your hard drive.

Firefox Unresponsive Script Warnings

2010-06-19T09:00:00.001-04:00

Firefox is a web browser designed by Mozilla and is an alternative to Microsoft Internet Explorer. When using Firefox, you may receive an error message that states Warning: Unresponsive script or a script on this page may be busy or it may have stopped responding. A script is the set of instructions that provide a program with the directions to carry out a task. An unresponsive script is one that cannot move to action to carry out the command being asked of it.

Usually, Firefox generates these types of error messages because it thinks a script may be running out of control, or the web page you are trying to access is not working. Whatever the reason for the unresponsive script warning, there are a number of things that can be done to rectify the situation.

First, you can let the script run and see if it corrects itself. You can choose to click the Continue button, which will allow the script to keep running. Over time, it may finish running and the web page will begin working again. Unfortunately, this is not always the case and clicking the Continue button may just bring up the same error message again. If the Continue button does not work out the error, take the following steps to increase the length of time you allow the script to run:

In the address bar, type about:config and press Enter.
A warning message that states “This might void your warranty!” may pop up. If this comes up, click the “I’ll be careful, I promise!” button.
You will be sent to the about:config page. Search the available options for the dom.max_script_run_time. You can type the preference name in the Filter: box to speed up the process.
Double click on this preference.
Change the 10 to a 20 and click the OK button. This will increase the amount of time the script is able to run in the hopes that it will have enough time to fix the error by itself.

If you have noticed that you only receive unresponsive script warnings when accessing certain websites, blocking these scripts from running on those sites will solve the problem.

Do an Internet search for the Firefox YesScript extension and download it.
Install YesScript as an add-on by following the prompts that will walk you through the download process.
Restart Firefox.
Open the Firefox window and click Tools.
Select Add-ons from this menu.
Click Options.
In the YesScript Blacklist box, type the URL of the site where you are having script error problems.
Click Add.

By completing the above steps, YesScript will block the site from running script errors when you are on it.

CPU Problems

2010-06-17T09:20:00.000-04:00

The central processing unit (CPU) does most of the data processing in the computer, making it an integral system of the computer system. There are some common computer symptoms that are caused by CPU issues; however, CPU failure is much less common than other types of issues that come along with being a computer owner. It can be difficult to determine if a faulty CPU or motherboard is the culprit of your computer problem, but if you rule out other issues and are still left with a problem, it is likely that an issue with the CPU is probably the culprit.

Computer freezes, error messages, strange sounds and the inability to turn the computer on or off can all be indicators of CPU problems. Power failures or surges or electrical problems are the most common causes of CPU issues. Purchasing a surge protector is one of the main things that you can do to prevent CPU damage. CPU damage can be costly because it often requires complete replacement of your computer or minimally the CPU unit.

A power failure will most likely produce one of the following problems that could damage the CPU and will prevent your computer from working properly:

Corruption of the operating system, motherboard, memory, power supply or CPU
Only the fan runs when you turn on your computer
The computer freezes up randomly
The PC randomly shuts itself off

All of these scenarios are probably indicators of power supply issues or CPU problems. Start by checking the power supply and ensure that everything is connected properly, and then try restarting your PC. If this does not work, you may be looking at motherboard or CPU damage, which will usually require the expertise of a trained technician to rectify.

CPU issues are fatal to your system. Often the symptoms of errors or problems with your computer can be one of many things. Ruling out the small things can help to better determine if the CPU has been damaged. If you have had a power failure or do not have a power strip with a surge protector during a power loss, it is very possible that there is serious damage to your system. Ruling out corrupted memory, software installation problems and viruses before consulting with a computer repair technician may save you a few dollars in diagnostic costs.

The dlhost.exe Imposter

2010-06-14T17:20:00.001-04:00

Problems with dll files, including corrupted or missing files, can cause an array of issues with your computer system. dll files are necessary to ensure that the operating system of the computer is functioning properly. These files are not only prone to errors, but to virus imposters that may pose as the files to get into the computer system and infect it.

The dllhost.exe is a crucial part of the Windows Operating System and manages the dll-based computer applications. The dllhost.exe program controls the processes in the IIS, or Internet Information Services, and many programs utilize this application to function properly. dllhost.exe comes preinstalled on your system when you purchase it, and it is always located on your hard drive in the following location: C:\Windows\System32\dllhost.exe.

Unfortunately, there is a spyware virus circulating that uses the same name as the dllhost.exe file. The virus disguises itself as an executable file in an attempt to fool the user. The best way to determine if the dllhost.exe file is valid is to take a look at your C drive. The correct dllhost.exe file is the one that is installed as listed above. If you find a dllhost.exe file located in areas of your computer other than as listed, it is because of a virus or spyware. Note that a dllhost file that is posing as a virus or spyware may be spelled slightly different than the original file. Remember that a virus and spyware is smart enough to be able to infect programs. This may be misspelled purposefully to keep you from locating and removing it.

By performing a search for dll files in each of your drives, you will be able to quickly produce a list of the dll files. Doing a quick search will make it easy for you to check to see if there is an imposter dll file in a drive other than the C drive. If the dll file is listed in any drive other than C you can assume that you have a virus. At this point, you should run a virus scan and remove any potentially threatening files that result from the scan.

If you can determine that the dllhost.exe file is in the correct location and with the exact spelling, a virus is probably not the cause for the issue. By ruling this out you can move on in your search for the dll error culprit, as viruses are not the only causes of dllhost.exe errors, but they are one of the more common ones.

Common Runtime Errors

2010-06-12T17:05:00.000-04:00

A runtime error is a computer error message that occurs during the execution of a program. Runtime errors indicate problems with the program or design of the program. Typically, these errors are a nuisance, but usually, they are not critical or fatal. In most circumstances, there is an easy fix to this type of error that can be completed successfully by the user.

Runtime error messages may arise while trying to access a webpage or while opening a program or working in a document. There are several kinds of runtime errors that you may receive. Like other common computer errors, runtime errors are given with a number after the error, which explains what causes the error.

For example, you may receive an error message that states: runtime error 48. The fact that 48 is included with the error message is a way to clarify what exactly is causing the error with your machine. In order to best fix the error, users should use the numeric code to find the reason for the error, which should also identify the best approach for fixing it.

The following are a few fairly common runtime errors. Listed below each error is a possible cause, as well as an option for fixing the error.

Runtime Error 48 – Error Loading DLL

Conflicts with other programs

Sometimes when too many programs are running at once this can prompt a runtime error. Close down all open programs and try again to open the program, document or webpage that you were working on when you originally received the error message. It may seem too easy that just closing out multiple programs will eliminate this error, but this simple solution is often the all that you need to do.

Runtime Error 58 – File Already Exists

Software issues, add ons or plug ins

If you are receiving a runtime error while trying to use software, add ons or plug ins that have been installed on the computer, you can check your recently installed software to see if there are available updates for it. Often times, running out-of-date software can prompt a runtime error. When you receive a prompt that indicates that upgrades are available for your programs, you should accept these updates regularly as this will help eliminate these errors from occurring. If updating the software does not eliminate the runtime error, it may indicate that there is a problem with the software itself. In this case, you can uninstall and then reinstall the software. If this does not work, you should notify the support that is offered with the software package for assistance.

Runtime Error 7 – Out of Memory

Memory issues

A runtime error 7 indicates that your computer is low on memory. You can start by deleting files and programs that you no longer use. This will help, but probably will not offer a long-term solution. The more programs you install and files that you save on your system, the more memory is taken up. If runtime errors are chronic, you may want to consider purchasing more memory. Memory can easily be purchased and installed by any computer repair shop.

The acrord32.exe Application Error

2010-06-10T16:49:00.000-04:00

Most people are familiar with Adobe Acrobat Reader, which was developed by Adobe in the 1990’s to access and read PDF, or portable document format, files. PDF is a universal computer text file format that was designed by Adobe that preserves a document and allows it to be read by any computer that has the Adobe program installed. The acrord32.exe application error is usually a fault of Adobe Acrobat Reader and typically occurs because this is such a large program.

The acrord32.exe file is a file that automatically runs on your system whenever you are using Adobe Acrobat Reader to view a PDF file. In order for the file to be loaded and viewed properly, acrord32.exe needs to be intact and running properly. Sometimes, internal issues occur that cause the acrord32.exe to send an error message, such as acrord32.exe application error.

When you open Adobe Acrobat Reader, acrord32.exe automatically runs, and when you close Adobe Acrobat Reader, it should automatically shut down after the program closes. This process of running and stopping should start and end automatically, without any command from the user. The acrord32.exe file is very large and takes up a great deal of memory. In older computers or computers without sufficient memory, using Adobe can take up a great deal of computer memory space, causing computer freezes, slowing the computer down or generating an acrord32.exe application error. If you frequently use PDF files, increasing your memory is the best option to eliminating the frustration of this error.

If there appears to be problems running Adobe Acrobat Reader or the acrord32.exe file does not shut down when you close out Adobe, this is a sign of a potential problem such as virus. What sometimes happens is that a virus may pose as an acrord32.exe file and attempt to infect your computer system. If you are seeing repeated issues when using Adobe or with your computer in general, like slow running programs or frequent error messages, you may have a virus. At this stage it is important to run a virus scan on your system.

If you are confident that there is nothing critically wrong with your computer and want to eliminate this error from randomly popping up, this can be done in a few small steps. Open Adobe Acrobat Reader. Click Edit on the menu bar. Select Preferences and under the Categories heading, select Internet. Where the web browser option box is located, uncheck the box that says Display PDF in Browser. Close Adobe Reader and restart your computer. By doing this, the reader will not be displayed within your Internet browser automatically, which can then improve connection times greatly.

Windows Vista - BOOTMGR is Missing Error

2010-06-08T10:49:00.000-04:00

Encountering the BOOTMGR is missing error while trying to boot a Windows Vista computer is not that uncommon. While this can be annoying, particularly if you are in the middle of something, on the positive side, this type of error is typically not related to an internal problem or hardware issue. Missing BOOTMGR errors are usually relatively quick and easy to fix.

Unfortunately, Windows Vista was released with a few bugs, but the good news is that they can be repaired quite easily. For many of these errors, including the BOOTMGR is missing error, you will need the Windows Vista CD. It is a good practice to keep all of your computer software available and in good working condition in the event that you ever need to reload a program in the future.

The reason that the BOOTMGR is missing error occurs is because the system may find a corrupted or missing file when trying to boot up. As we all know, problems with corrupted files often lead to many of the errors that we face when trying to use our computers.

When you receive the BOOTMGR is missing error, you correct the error by taking the following steps:

Insert the Windows Vista CD.
Press CTRL + ALT + DEL to restart your computer.
When the computer starts up, you may be asked questions such as: what language you want to proceed in, the time and so on. Answer these questions appropriately.
Click Next at the first prompt that you receive after booting up.
A link will be provided with an option that reads: Startup Repair. Click this link.
The installation process will search your computer for the Vista installation directory. If there is more than one directory, select Microsoft Windows Vista and click Next.

Your system will now be checked for the problems that are causing the BOOTMGR is missing error. Don’t be alarmed if the process takes a few minutes. Your computer may also restart itself randomly during the repair process; this is normal. Once the process is complete, you can reboot your system and remove the installation CD.

These simple steps should remedy the problems at boot up and the BOOTMGR missing error should disappear.

Understanding POST Error Codes

2010-06-04T07:57:00.001-04:00

POST, or Power on Self Test, is a series of tests done by a computer, router or printer before booting up and is done every time a computer is turned on. POST is controlled by your computer’s BIOS, and similar to BIOS, POST also uses BEEPS to communicate boot up problems. For more information, on the BIOS beep errors, please see the BIOS Beep Error post.

When detected, the POST error will cause a beep and then may also display an error code on the screen. POST errors are generated from a problem with the tests that automatically happen during the boot up process. The BIOS generates the errors in the POST and a series of beeps that may include a number code will be generated. The beep codes in addition to the error message can be used to determine what the problem is, and hopefully offer a simple solution.

POST error codes are different from system error codes. Although the codes may share numbers with some common error messages such as the STOP code or system error code, POST codes have very different meanings and solutions than other error codes. A POST error code is a code generated using the hexadecimal number system, which is a number system that uses 16 symbols to represent values and is common in computer language.

There are hundreds of different beep codes. The specifics of the beeps and the meaning of them will depend largely on your system. Many operating systems are similar but not exact in the beep codes used to identify an error. If you are attempting to troubleshoot through a POST error, be sure you are using the information as it relates to your specific system.

Understanding how BIOS and POST works is the best first step to being an informed computer user. For example: in IBM computers, two short beeps indicate one of many general POST errors. When an error occurs the computer will generate the beeps along with the specific error code that is displayed on the computer screen. Also specific to IBM computers, a continuous beep indicates that a power supply or a keyboard problem exists. Errors such as these are very simple to fix. A power supply may be unplugged or the keyboard may be detached.

Often, POST errors provide specific information that can be easily understood, allowing the user to repair the problem quickly and easily. Other errors indicate much more serious problems, such as one long and one short beep, which indicates system board issues, and four beeps indicating a motherboard timing issue. The more serious errors will require the assistance of a trained technician.

Knowing your system information and what the beep codes mean can give you the knowledge you need to fix the simple things yourself and leave the more complex errors to the trained professionals.

Kernel Panic in Mac OS X

2010-06-03T13:51:00.001-04:00

A kernel panic is a term specific to UNIX operating systems, such as Mac OS X, and it is the equivalent to the term bug check in the Windows world. It panic is the action taken when an internal fatal error is detected by the system. A kernel panic is designed by the operating system to react by sending out an error when something goes wrong.

If you receive a kernel panic error message that says you need to restart your computer, or that your Mac won’t start up in Mac OS X, the first thing you should do is restart your system to see if the same error remains when you boot back up. Basically, when a kernel panic occurs, there has been a system crash in Mac OS X. The computer system responds to the panic by doing one of two things: waiting for the system to be manually rebooted or initiating an automatic reboot.

There are several reasons why a kernel panic occurs. The information provided with a kernel panic is often very technical, and it has the goal of assisting a system administrator in diagnosing a computer problem. Some of the causes of kernel panics may require technical assistance beyond that of the average user. Listed below are a few of the causes and how to go about resolving them.

Defective or incompatible RAM or lack of hard disk space or RAM

This is the most frequent cause of a kernel panic error. You can first try to defragment your system and clean up your hard drive to get more available memory. In the Applications directory, open the Utilities folder and then open the Disc Utility Program. Select the drive you want to defragment by highlighting this drive from the list available. This process may take some time so plan to do this during a time when you will not need your computer, overnight for instance.

Defragmenting may work for the short term, but the best way to resolve a RAM issue over the long term is to purchase more RAM. Memory can easily be purchased through a computer store, and either you or a computer technician can install it. It is important to ensure that the RAM is compatible with Mac OS X.

Incompatible, or corrupted kernel extensions, or drivers

Third party hardware that is outdated or programs that are incompatible with the Mac OS X system being used can cause a kernel panic error. Ensure that the software and hardware that you are using is compatible with your Mac OS X system. This should be listed in the software documentation that you have. If you find you are using something that is not compatible, you should remove it and install something that is compatible. You can also check the website of the applications you are using and download or agree to updates as they are available. Most software prompts you periodically to search for updates. If you know that your software is compatible, keeping it up to date is the best way to avoid kernel panics.

Hard disk corruption

When there is a problem with your hard disk, it will often result in the freezing of your computer or your computer running slowly. If freezing occurs, it is a sure sign of trouble internally. In this case, you will want to obtain assistance from a professional to repair your corrupted hard disk.

DNS Lookup Failed Error

2010-06-01T09:12:00.001-04:00

The Domain Name System (DNS) is a system of servers that translates domain names into IP addresses. The DNS system handles the workings of making Internet connections and DNS lookup failed simply means that you are unable to connect to a specific website. This can in fact happen for a variety of reasons.

Issues with the DNS do not always cause an actual error message to surface; rather they may take the form of other symptoms; such as:

Inability to log on or very slow logon.
Unable to join a domain or run a logon script.
Inability to access an IP address.

Interestingly, when you visit websites, Windows automatically places DNS information about the site into a cache on your computer. A cache is a type of supply closet on your computer and the DNS stores negative and positive entries here. When the information on the website matches with what is stored by Windows, the connection is successful. If the Internet Service Provider does not update the DNS information, this may conflict with the information stored on your computer, creating a negative entry that causes a DNS lookup failed error.

DNS lookup failed errors may or may not be something that you can correct. These errors can be due to issues with the Internet Service Provider (ISP) or your cache may just be overloaded with negative or conflicting information. Cleaning out your cache is the first thing you can do, which will also let you know whether the error is due to your system or the ISP.

Flushing your cache will empty all the information stored on your computer and start you back at a clean slate. By cleaning out all of the information in the cache, there will be no conflicting information to cause DNS lookup failed errors. To do this, you will need to open the command screen.

For all Windows users except Vista and Windows 7, go to Start > Run. Click Run and in the pop-up box that opens, type: com or command and press Enter.

For Windows Vista and Windows 7 users, go to Start > All Programs > Accessories > Command Prompt. Right-click on Command Prompt and select Run as Administrator.

The remaining instructions are the same for all Windows users. Type ipconfig/flushdns and hit Enter. Once the DNS cache has been flushed, a confirmation window should open stating that the DNS resolver cache was successfully flushed. This should eliminate future DNS lookup failed errors. It is not a bad idea to do this when you begin to experience any of the symptoms listed above.

If you are still experiencing DNS failed lookup errors after you have flushed your cache, then it is likely an error at the ISP end of things. Unfortunately, there is not a lot you can do about this, which means you may not be able to access the site until the error is resolved.

Windows 7 Error 651

2010-05-28T09:25:00.000-04:00

There is a well-known bug in Windows 7 that is the cause of the 651 error code. It seems that when you try to connect using PPPoE connections in Windows 7 you may be greeted with an error code that reads: Error 651: The modem has reported an error. If you are not using a modem to connect, the error code may report some other connecting device as the cause of the error.

Before you attempt to fix the error, it is helpful to know what the terms stand for. PPPoE stands for Point to Point Protocol over Ethernet, which is a method of transporting traffic over an Ethernet connection to the Internet using broadband. RAS, or Reliability, Availability and Serviceability, is a characteristic of mainframe computers. RASPPPoE is the method that Windows uses to establish connections over Ethernet adapters. An internal issue with the RASPPPoE is the reason for the connection errors.

Interestingly enough, these same connections would not bring up an error message in Windows XP or Vista. This bug in Windows 7 has been identified and, while it is being worked out, there are a few solutions that can resolve this problem. The root of the issue with connectivity in Windows 7 seems to be a problem with the version of the RASPPPoE driver file that is specific to Windows 7.

The first thing to do when faced with this type or error is to disconnect and reconnect to the Internet. After disconnecting and reconnecting, you should restart your computer. You can also try resetting your modem and / or router, by unplugging them; leaving for at least 15 – 30 seconds and then plugging them back in. If neither of these options helps, then you may have to rename the RASPPPoE driver.

You can rename the RASPPPoE driver file by going to Computer > C > Windows > System32 > drivers. In this folder, you will find the raspppoe.sys file. By right-clicking on the file name, you can rename the file to something different like raspppoe_orig.sys. After completing these steps, attempt to connect.

Windows Vista does not have the same bug as Windows 7, so as a last resort you can download the Windows Vista driver file and replace the old driver with the Vista file. It is possible to download the Windows Vista raspppoe.sys file from the Internet. Once you have downloaded the Vista file, save it to C > Windows > System32 > drivers. After saving the new file to the C drive, attempt to reconnect.

If for some reason you are still not able to connect, you should notify your Internet Service Provider or Windows 7 support for assistance.

The BIOS Beep Error

2010-05-26T12:02:00.000-04:00

If you hear beep beep beep coming from your computer at startup, this is often the sign of a BIOS error. BIOS is the acronym for basic input/output system, which consists of software that is built in to your computer. On a personal computer, the BIOS holds all of the necessary codes that control the keyboard, monitor and disk drives. It controls and determines what a computer will be able to do without accessing another program. Every computer system has a different BIOS.

When your computer starts, it automatically checks the system to make sure everything is running properly. If everything goes as planned during startup, you will hear one long beep. A system with a BIOS in good working order will display information about the computer at startup then offer the beep as a sign of good health. This long beep is normal and means that your computer is running as it should.

If you are among the unlucky ones who hear something other than one long beep, you may have issues with your BIOS. Most non-BIOS errors actually say the word error on your screen with a series of letters and listed either before or after the word error, but BIOS errors come in the form of beep codes. There is a very lengthy list of BIOS errors and beep code errors that can be accessed by doing a search for BIOS errors. A combination of short beeps at startup may mean one of the many BIOS errors out there.

The number of beeps that you hear is actually telling you what the problem is. The documentation that you received with your computer will identify the BIOS manufacturer, the BIOS beep codes and what they mean. Your BIOS manufacturer should also have a website that identifies these codes to allow you to look them up and troubleshoot through the codes for your particular system.

Every computer has a BIOS, but the specifics will depend largely on your system. For example, in Windows XP, one long and three short beeps indicate that the monitor or video RAM has failed. In order to fix the error, you will need to know what the beep codes are trying to telling you before you can determine if you can fix it yourself or will need assistance from a trained technician.

The best way to deal with a BIOS beep error is to identify what series of beeps you are hearing. Once you have identified the meaning of the beep codes, you can troubleshoot through the error. Some errors are very simple to fix, such as low battery or a corrupt disk. Others may be more fatal errors having to do with problems with the RAM or motherboard. If you are worried about trying to repair your BIOS yourself, you can contact any computer repair shop for technical support.

Code 39 Error

2010-05-24T08:33:00.001-04:00

A code 39 error is a fairly common system error that may occur for a variety of reasons. The most common reason is due to a problem in the device manager, but there are other things that may be the culprit. The most common reasons for a code 39 error include:

Viruses
Spyware or malware
Registry problems
A missing driver
An error with the device manager due to recently installed programs

You may be met with the following message: “Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. Code 39.” When you attempt to access one of the drives connected to your system, such as the DVD or CD drive.

You need to identify the location of the problem before proceeding with the steps to fix it. Pay attention to what you are doing when you receive the error message. For example; if the error appears when you try to access your DVD, it is more than likely that this is the location of the error. Isolating the error will save you time later.

How to Correct Code 39 Errors

If you have recently installed new hardware, made changes to your system or loaded software programs, you can try uninstalling the device, software or updates that you have installed and restarting your computer. If the error code persists, this is not the cause of the code 39 error.

You can rule out viruses and spyware or malware by running a thorough virus scan on your computer, including all drives. This is always an advisable option, as it is not uncommon for a simple virus to be the cause of many system errors. Again, restart your computer after the scan to see if the error continues to appear.

If the error code still remains it appears that neither a virus nor the hardware installation were the root of the problem. It is possible that the error may be due to a problem with the device manager itself. You can update your device manager by taking the following steps:

Right click on Computer or My Computer. In Windows 7, go to Control Panel.
For operating systems that are not Windows 7, click on View System Information, and then click on the Hardware tab and select Device Manager. In Windows 7, click Device Manager directly from the Control Panel options.
From the list on the screen, identify the drive that is having the problem; i.e. CD or DVD. This may have a yellow exclamation point next to it.
Double-click the device to open the properties window. From the driver tab, select Update Driver.
Follow the instructions on the screen as you are prompted to do so.
Restart your computer.

It is likely that one of the above steps will result in success. If your error still persists after you have made attempts at the fixes listed above, the error may be a result of damage to the registry. It may be necessary to update or clean your registry. Cleaning your registry can be done by downloading software applications designed for registry clean up. Be cautious if you are doing this yourself, as working with the registry does require some advanced knowledge of computers. Once changes are made to the registry they are irreversible.

PlayStation 3 Error 80028EA5 – The Unknown Error

2010-05-21T08:26:00.000-04:00

PlayStation 3 users are no strangers to technical difficulties when it comes to the issues with connecting to the online gaming community. An error stating “You have been signed out of PlayStation 3 network (80028EA5)” lets users know that there is a problem on the online gaming front. This problem is typically a connection issue that will not allow the gamer to sign in.

The interesting thing about this error is that it usually occurs when a gamer has been playing, logs off, and then, when the time comes to reconnect, the error code just appears. According to most users who receive this error message, they have done nothing different that would prevent reconnection to the server. Trying frantically to fix this annoying little error will serve no useful purpose. In most cases, the technical problems are more often that not a result of a problem on the server end of things.

Knowing what you are trying to fix is far better than trying to fix something blindly. Unfortunately, error code 80028EA5 stands for unknown error. This is a catch all error that is applied when something goes wrong, but it cannot be specifically identified. It is just a way of letting the user know that something has gone wrong.

When you encounter an unknown error, the fix can be anyone’s best guess. Most likely, it is the result of something unrelated to the user or the system, but rather a bigger issue that involves the entire network. For those that are unlucky enough to get the unknown error, there can be an array of very general reasons why this may occur. Based on the history of this type of error, one of the following may be a cause for the 80028EA5 error:

Technical problems with the actual server that causes connection issues.
A heavy usage time causing an overload to the network.
Upgrades to the system as a whole, unrelated to individual connections or systems.

The best advice when you receive a PlayStation 3 error code that is unknown or one that reads 80028EA5 is to wait it out. Try occasionally to reconnect and see if the issue resolves itself. If possible contact other gamers to see if they too are experiencing the same type of issues. If they are, it is more than likely a network issue that you will not be able to resolve by troubleshooting your system.

If the problem persists for more than a day, contact SONY support to get a better idea of the cause of the error and how long you will be expected to be inconvenienced by it. The good thing about this error is that it is not your fault and it is not a serious issue that will affect your system. The bad thing is that you do not have the power to fix it and you will be out of commission until the powers that be resolve this unknown error.

Insight into SQL Database Errors

2010-05-19T13:59:00.001-04:00

SQL stands for Structured Query Language, which is a standardized computer programming language that obtains information from certain databases and makes it understandable. Each specific computer application will have a unique version of SQL that incorporates features that are specific for that particular application. Regardless of some of the unique content for each application, SQL has some basic components that make it universal for all SQL databases so there is commonality among the language.

The core function of SQL is to interact with queries, modify data and manage databases that will allow for the retrieval, update, insertion and deletion of data in standard and/or remote databases. Since the development of SQL in the 1970’s, many versions of the SQL language have been released and adopted. The database and the SQL language has allowed for a much easier, more costly way to manage information on a large scale.

There are several errors that can be generated by SQL, with each error message having an associated number that specifically identifies what the error is. This is designed so the user can lookup the error and take steps to correct it manually before having to seek outside assistance.

Looking quickly at a SQL generated error, it would appear that it is a garbled mess of letters, numbers and words that don’t mean anything. This is actually not the case at all. Out of all of the errors that exist, the SQL errors actually tell you something useable about what is going on.
Every SQL error will have a message number, severity level, state of error and error message included. These parts make up the error that is received by the user. For example, if you receive an error message that states the following: Msg 208, Level 2, State 1, Line 110, Length of text, or image data to be replicated exceeds configured maximum, this is what it is telling you:

Msg 208 is the message number, which identifies the type of error you are dealing with.
The severity level is indicated by a number between 1 and 25, the more severe the error the higher the number.
The state of the error is the source of information that relates to the origin of the error location. The states are given a value between 1 and 127 and tell you where the error is located on your document.
The error message is the actual description of the error that provides the user information in words about the error.

A SQL error may occur when the information being added, deleted or changed in a database does not follow the rules of SQL. The database needs to understand the data in order for the system to work properly. When the instructions for use are not properly followed, either by the active user or the programmer, this may result in an error. The error code, such as the one listed above, provides the information necessary to repair the error, allowing the form in the database to again begin to function properly.

Of course, if you are working remotely or trying to input data into a website and come across a SQL error, there is not a lot that you can do. Your best bet is to pass the information on to the webmaster of the site so they can rectify the situation and get the site’s database up and running again.

A Volume on the Hard Disk is Corrupted

2010-05-17T16:49:00.000-04:00

Strange error messages, unusual sounds, a hard disk that sounds like its churning inside the computer case may all be signs of a corrupted hard disk. You may receive an error message that states: A volume on the hard disk is corrupted, file is corrupted or data is unreadable. These error messages are the computer’s way of telling you that something just isn’t right on the inside.

Maintaining the integrity of your hard disk is very important for a good working system. We sometimes just take for granted that things are going to work without us having to maintain them. Everything needs some level of maintenance; so, realistically speaking, it is not unreasonable to expect that we will have to do some routine maintenance on the computer systems that work so hard for us every day.

A hard disk problem can be serious. The hard drive is what makes everything work. The good news is that not all errors that show themselves as hard disk errors are because of a problem with the disk itself. Rather, these errors may be due to external factors, such as corrupted files or a virus, that are affecting the hard disk. These external factors will cause an error to appear, indicating that there is a problem, not with the hard disk, but because of other factors causing the disk not to work properly. Regardless of the cause of the problem, there needs to be some resolution and repair.

To remove simple errors that can be causing issues with your hard disk:

Scan your system for viruses and remove potentially harmful files. Make sure you have an up to date, reputable anti-virus program on your system. If you do not, you should get one and use it frequently.
Clean your disk using the disk cleanup utility.

Disk Cleanup

For Windows based programs, disk cleanup can be performed in the following way. Click Start > Programs (All Programs) > Accessories > System Tools > Disk Cleanup. For Apple users, disk cleanup is performed in basically the same way. The disk cleanup utility is located in the Applications folder under Utilities, or you can go to the Disk Utility Help menu to identify how to perform this disk cleanup.

The disk cleanup will then provide an analysis of your disk space and you can follow any additional instructions to clean each of the various categories of files. This doesn’t take long and you will notice an improvement of the performance of your system. If you so choose, you can delete files that you are no longer using by also following the prompts to delete. Be careful not to delete files if you do not know what they do, this could interrupt your system if these files are attached to your operating system.

The disk utility cleanup not only frees up space but it also automatically repairs the startup disk volume that may be having issues. This process is a multipurpose fix that can work wonders for your system function.

My Hyperlink Isn’t Working

2010-05-15T08:12:00.000-04:00

A hyperlink is a convenient shortcut to another location or file. Usually found in an e-mail, web page or document, people insert hyperlinks to allow the reader to quickly be directed to another location by clicking the link. It is a direct connection from one document to a website or another document.

Hyperlinks are easy and convenient to use because they eliminate several steps that are usually needed to get from one place to another. Without hyperlinks, readers would have to close or minimize the document and physically type in another address to get to a different location.

Hyperlinks are one of those things that can easily be taken for granted. When an error occurs, the user realizes just how handy they are. The most obvious sign that there is a problem with a hyperlink is when nothing happens when you click on it or some type of error code pops up.

It is difficult to determine the real reason why hyperlinks suddenly stop working. The following are just some possible reasons why clicking a hyperlink may not work:

Installing Windows updates or add ons,
Installing or uninstalling browsers,
Installing plug ins or add ins,
Using Windows registry cleaners, and
The person who sent the link to you may have made a typing error.

First eliminate if the problem is a typo by checking other links or contacting the person who sent the link to you. This is usually the most common cause of a broken hyperlink, and the easiest to fix. If this is the culprit, consider yourself lucky and move on. If it is not a typo, it is still possible to fix a broken hyperlink by trying a few troubleshooting options.

If one of the following options works, it is not necessary to proceed to the next option, as you have found the solution. If one option does not provide results, move on to the next until you have solved your problem.

Reset your Browser Default to Internet Explorer

You should do this even if you plan to later use another browser such as Firefox. To reset your browser take the following steps:

Open Internet Explorer.
Click on the Tools menu from the toolbar.
Select Internet Options.
Click on the Programs tab.
Click the Make Default button.
Click OK.
Go back and test the hyperlink to see if this has fixed the problem.

Re-register Windows DLL Files

DLL stands for Dynamic Link Library and is the term used to describe the common files that are created and shared between the different applications used to perform common tasks such as opening a file or hyperlink. If a DLL file becomes corrupted, it will prevent links from opening properly.

The shell32.dll is the DLL file that stores information and is used to open files and web pages. If you are having difficulties opening hyperlinks, it will not hurt to re-register this file. To do this, you need to do the following:

Close any open programs.
Click Start and Run. To open the Run dialog box in Windows 7 and Vista, you need to press the Windows logo key on your keyboard and the R button at the same time.
Beside Open, type regsvr32 shell32.dll.
Click the OK button.
The prompt should then tell you that the process was successful.
You may need to restart Windows for the registration of the dll file to take effect.

Hopefully one of these three options should fix the problem with a broken hyperlink. If the problem persists, you should contact your system administrator for further assistance.

DNS Server Errors

2010-05-12T16:34:00.001-04:00

DNS stands for Domain Name System, which is a system of servers that are located in the Internet universe that translate domain names into Internet Protocol or (IP). This system is what handles Internet connections, as well as the routing of e-mail messages.

When you sign up with an Internet Service Provider (ISP), you will be told to set your DNS servers. There are typically two servers that provide a domain name for an address that will allow you to communicate with the Internet. A DNS server error message may surface if there are issues with the connection to the web page you are trying to view. You can attempt to reload the current page by clicking on the reload button to see if this resolves the issue. The error message may just be a quick glitch that will only take a click of the reload button to resolve. If this remedies the issue, consider yourself lucky.

A DNS error may occur because the servers are not well maintained or have bugs or errors that then trickle down to you, the user. Errors and problems occur with domain names and connections just as errors and problems occur with your computer system. If you run into these issues, it is a possible sign of DNS problems. These problems may not be something that you can correct, but rather may be issues with the ISP. If the issue is due to the ISP, it will probably be resolved in a short time. Be patient and continue to try to access the page or contact the provider. If you continue to be met with the same issue, you can take steps to manually replace your DNS server.

Resetting your DNS server is the best option to avoid future issues. Before changing your DNS settings, you should write down your current DNS server address in the event that you want to return to these settings at a later time. These instructions for resetting or replacing your DNS server are specifically for Windows users only:

Click Start.
Select Control Panel.
Click on Network Connections or Wireless Network Settings if you are connected wirelessly.
Click on Local Area Connection or Wireless Network Settings depending on the connection you are having trouble with.
Click Properties and highlight Internet Protocol.
Click Properties again and check the box beside the Obtain DNS server automatically selection. If you wish to change this and manually insert your own DNS server, you can consult with your Internet Service Provider to obtain a different address.
Click the OK button.
Click Close twice.
Close the Network Connection box.
Test your new settings by trying to access a website.

Changing, resetting or replacing your DNS server does not have to be forever. You can follow the same instructions to change from a new server back to your old settings should you choose. Chances are, if you are having trouble connecting, it may be an issue with the DNS. You shouldn’t be afraid to change this when and if necessary. Your Internet Service Provider can also assist you with any issues you may have troubleshooting through connection problems.

Fatal Exception Errors

2010-05-10T16:11:00.000-04:00

Some errors are so minor that they can be compared to a button falling off of your coat. It isn’t exactly the end of the world, but it is an inconvenience. You have choices: you can sew the button back on or you can get a new coat. For most of us, getting a new coat would be far more expensive than just grabbing a needle and thread and fixing the button. The same concept is true with many of the errors we encounter with our computers. Most errors, even ones that claim to be FATAL, are relatively minor and can be fixed with much less pain than dishing out hundreds of dollars for a new computer.

Fatal exception errors are Windows-based errors. The codes following the term fatal exception error generally communicate the specific error that has occurred by listing a sequence of letters and numbers after the words. A fatal error may state one of following phrases after it:

Attempts to access to an illegal instruction have occurred.
An invalid code or data has attempted to be accessed.
You have insufficient privileges to continue with the operation you are attempting.

The reasons these errors are called exception errors is because when these circumstances arise, the program returns an exception to the computer’s operating system that prompts an error code known as the fatal exception error. The series of letters and numbers after the message is an actual address where the exception occurred. This address provides the information for the error.

There are many conditions that can cause a fatal exception error message, which means that there are as many solutions as there are errors. Until you get the error and its proper address, it can be difficult to provide specific instructions to troubleshoot through the situation. Common causes for the fatal exception error include:

Settings being wrong,
Conflicting drivers, and
Errors with installed programs.

Clean booting your computer is the best first step to solving the issue of fatal exception errors. It is difficult to provide step by step instructions on a clean boot because the instructions vary depending on which Windows operating system is installed on the computer. Regardless of the version, there is the option to perform a clean boot on all Windows-based systems.

This is generally the same until you get to the System Configuration tab. By going to Start, Programs, Accessories and then System Tools you will come to the next step of the process. Under the System Tools menu, a System Information command will lead to the Systems Configuration tab.

Performing this task is a preventative measure. It will not only eliminate fatal exception errors, but may prevent other errors that have been sitting dormant just waiting to surface.

iPod Errors

2010-05-08T09:02:00.004-04:00

Those who are tuned in to the world of electronics know that the iPod is a popular device that plays music through digital technology. Since the first iPod was introduced by Apple in 2001, several other more advanced models have been introduced to the market. Each model varies in data storage and other capabilities. The classic model uses an internal hard drive to store media for use while the newer models use flash memory systems to store the media because they are smaller in size and this flash technology allows them more storage capacity.

We know by now that using a computer means dealing with error codes regardless of whether your use is to surf the internet or download music. The iPod uses a popular software package called iTunes to transfer music from the computer to the device. Electronic devices have their fair share of error codes; a slightly different set of numbers and letters that let you know when your device just isn’t functioning properly.

The reality is that although the error codes read differently, they are basically communicating a malfunction in the system to the user and looking to the user to fix this to allow the program to continue running properly. The following are a two of the most common errors that will be displayed on the LCD screen if an iPod is malfunctioning:

The sad faced icon. This usually means that there is an issue or a symptom that is causing the iPod to not be recognized in either iTunes or Windows. Solution: Ensure that you have the most up-to-date software installed on both your iPod and your computer. Reinstalling or updating the software should remedy the issue.

The iPod displays an exclamation point, which usually indicates a connection problem. Solution: Charge your battery by connecting your iPod to your computer. Look to see if the exclamation point changes to a lightning bolt icon. This icon indicates that the battery is charging. If the exclamation point still remains after the battery charge, the iPod may be locked up. Try resetting it. If charging or resetting does not correct the issue, you may have to obtain service from a technician.

As always, any error that cannot be fixed using the common troubleshooting techniques may be a sign of a bigger issue and should be checked out by a trained technician.

Fatal Error 1603

2010-05-06T10:13:00.000-04:00

The word fatal usually puts people into a panic, due to the fact that when we use or hear the word fatal it is not in combination with good news in real life or in the computer world. Fatal errors can often have fatal consequences to your system if they are not addressed.

When you are attempting to run or install an application on your computer, you may receive one of many types of fatal error messages. Two very common fatal error messages are: Fatal Error 1603: Occurred during Installation, and Error 1603: General Windows Installer Engine Error. Increase Disk Space requirement in Setup.ini and try again. These error messages are basically telling you that you don’t have enough space to install or run an application.

The lack of disk space for the size of the application you are attempting to use is the most common reason for Fatal Error 1603. You can check to see if you have enough room on your hard drive by checking the amount of free and used disk space. Start by double clicking on My Computer (Computer in Windows 7). Right click the drive where you are attempting to install the program and select Properties. Click on the General tab and check the boxes where free space is indicated. Make sure that you have enough free space to install the program. As a general rule; double the amount of space that the software indicates is necessary for installation to determine how much you will need to successfully install it.

If you realize after checking that you do not have enough space, you can take one of the following quick and simple steps to increase your disk space:

Empty your recycle bin. You would be surprised how much space is used up by the files sitting in the recycle bin. Although you have deleted them from your computer, by sitting in the recycle bin, they are still on your computer somewhere.
Remove installed programs that you are not using. The best way to do this is to uninstall them through Control Panel and clicking Add Remove Programs or Programs and Features (in Windows 7). Select the programs you want to uninstall and click change/remove or uninstall.

If these two options do not provide enough free space, you should try a disk cleanup. You can perform the disk cleanup process by first clicking on My Computer. Select the drive where you are attempting to install the application and right click on that drive. Select Properties and then click on the General tab. Below the boxes where the free space is indicated, there is a Disk Cleanup button. Click the Disk Cleanup button and then click OK to start the cleanup process.

Increasing disk space using one or all of the previous methods is a good first step to remedying Fatal Error 1603.

About:Blank – Otherwise Known as the Hijacker

2010-05-04T15:07:00.001-04:00

How many times have you tried to connect to a web page and nothing shows up except for a little message in the corner of the screen that says About:Blank, or something of the sort? This message can be a big problem for unsuspecting web browsers. Not only is it inconvenient, but it can cause a great deal of damage to your system.

The common definition of hijack means to take something by force. About:Blank does just that; it hijacks information from the web page you are trying to view and from your system. It is otherwise known as a homepage hijacker or the HoldOldSP hijacker. Basically, a hijacker is spyware or a virus that is seeking to damage your computer system or hack into information that you have on your system. There are several variations of the same hijacker that can cause different forms of damage to your computer. If you receive an About message, you can be fairly certain that you have some traces of spyware on your system.

The most common form of About messages are About: and About:Blank, with differences usually due to the browser being used. These messages are usually displayed either as blank pages or partial or unidentifiable information. There are many different about:blank spyware versions floating around. Being aware that About is a dirty word can keep you on the lookout for potential threats to your system.

What normally happens when you type a URL or address into your browser is that the browser uses the URL to identify where the information you need is located and retrieves it for you. If you receive an About:Blank message instead of the information you were searching for, chances are that a hijacker has taken the information you were looking for and replaced it with a blank document. The document may look empty to the user, but actually it is a URL scheme that is used to load blank pages into other browsing options. Once the blank page is loaded, it can then be modified by the spyware that now exists on your computer.

The About:Blank hijackers are difficult to remove manually and are persistent in their efforts to gain information from your computer system. Hijackers are known to make changes to the computer registry, which can cause havoc to your computer. Even the best spyware programs have been known to be unsuccessful in removing all of the traces of About:Blank hijackers.

If you receive an About:Blank message, you should take the following steps to rid your system of them right away:

Close all of your browser windows.
Go to the Start menu and select Run.
Type cleanmgr and click OK.
Download XoftSpySE and run this on your computer.
Reboot your computer following the scan.
Scan your system a second time using XoftSpySE, which should remove any leftover traces of the spyware on your system.

Some spyware can be difficult to remove and persistent in its efforts to gain information from your system. The best defense a computer user has against spyware is a good, up-to-date virus protection and spyware program. It may not prevent everything from leaking through, but it will offer more protection that you will have without it.

DLL Errors

2010-04-29T08:23:00.001-04:00

DLL stands for Dynamic Link Library and it is the term used to describe the common files that are created and shared between different applications used to perform common tasks. Rather than creating an individual file for each application, the DLL was created to allow one file to be compatible among a variety of different applications. DLL files perform a number of tasks that include utilizing system resources, such as RAM and hard drives, and improving system functioning.

There are thousands of versions of errors that are caused from DLL issues, and as such, it would be impossible to list each error individually. What is important to know is what a DLL error is indicating. Basically, a DLL error shows that there is a problem with the common files being used by your computer. Some common DLL errors area:

Missing DLL error means that files are missing either through corruption or deletion.
Rundll error is usually telling you that there is some type of malware infection in your system.
DLL load error means that a file may be corrupted or non-compatible with your system and thus it cannot be loaded.

There is so much going on inside your computer at any given time that makes it perform properly that it is not uncommon for a thing or two to go awry occasionally. Some of the most common reasons for the DLL errors are:

A virus or malware infection adds a code to the existing files.
A corrupt file overrides a file that is working properly.
A buggy or problem program is installed on your computer.
A DLL file gets deleted by the user by mistake.
The computer registry is corrupted in some way.
There is an error on the hard disk.

As can be seen, there are a variety of reasons that a DLL error may occur, some preventable and avoidable, while some are not. Malware and computer viruses are usually the top causes for DLL errors, so installing a good and active virus program and a registry cleaner can help to eliminate the DLL errors that happen because of virus infection.

PS3 Bug Causes a Day of Worry in the Gaming Community

2010-04-27T08:11:00.002-04:00

The PlayStation 3 gaming community fell victim to a firmware bug that created issues for gamers across the globe in the early part of 2010. The only console that appeared to not be affected was the new version the PS3 Slim. The good news is that this bug has since been fixed with only a short disruption to play and no longstanding effects on the PS3 consoles or gaming saves.

Firmware is the software that is installed to control how the hardware performs. Just like any other software, it is prone to problems, known as bugs, which may result in error codes. To fix a bug, either upgrades to the firmware or internal changes that will eliminate the issue causing the bug are required to start the hardware to once again work properly.

Error 8001050F was the cause of much disruption and panic before it was identified and corrected for PS3 gamers. The error would read: Registration of the trophy information could not be completed. The game will quit. This was followed by the error code, 8001050F. Those looking for a quiet evening of gaming were quickly disappointed when met with error 8001050F on their PS3. Twitter feeds and blogs kept the gaming community and Sony up to date on the frequency of the error and the status of the fix.

The error was reported to have caused systems to be paralyzed for well more than 24 hours for some users. Not only did it prevent users from connecting to the PlayStation Network, but playing offline games was not a possibility either. Efforts were made by Sony to resolve the issue from a variety of different angles while users patiently waiting to be reconnected with their gaming devices. The centralized support, internal clock and calendar were among the original culprits for the bug.

During the time that the error was being resolved, Sony communicated to users through social medial sites providing information on the updates on the PS3. Sony officials advised users not to use PS3 systems because of the threat of irreversible damage to the functionality of the console. Using the console before the error could be fixed could potentially result in loss of data and problems with recording.

Luckily for players, and Sony, the internal bug did not result in any major damage and game saves were not corrupted, according to user feedback. The error was identified as being caused by a bug in the internal clock in the PS3 console. Once this was identified, it was immediately fixed and PS3 users could once again breathe a sign of relief and go back to enjoying their game without further worry.